Saif Shahzad
Summary
I am an energetic employee well-versed in strong communication and organisational skills. I seek solutions to problems, lead group discussions and work to increase success through effective work strategies and customer service. I am an organised and dependable store manager with nearly 2 years of experience who is successful at managing multiple priorities with positive attitude. I am always willing to take on greater responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work history
Store Manager
Localz
Bristol
09.2024 - Current
- Assisted customers in locating products around the shop floor promptly.
- Maintained an organised stock room for easy accessibility of goods.
- Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
- Developed a team-oriented environment by implementing effective leadership strategies.
- Upheld health and safety regulations within the premises to ensure a safe shopping environment.
- Streamlined operations to maximise efficiency and minimise waste.
- Resolved customer complaints effectively, protecting the store's image and consumer relationships.
- Handled cash transactions accurately, minimising financial discrepancies at the till.
- Monitored inventory levels consistently to avoid stock shortages or overages.
- Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
- Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
Duty Manager
Localz
Bristol
06.2023 - 09.2024
- Oversaw stock checks and reordering, ensuring product availability at all times.
- Implemented promotional initiatives for increased footfall during off-peak hours.
- Maintained cleanliness standards, resulting in positive customer feedback.
- Liaised with suppliers regularly, maintaining strong business relationships.
- Delivered excellent customer service through effective communication skills.
- Achieved smooth daily operations by overseeing staff and delegating tasks efficiently.
Store assistant
Localz
05.2022 - 06.2023
- Received deliveries timely, ensuring rapid shelf restocking.
- Monitored shop floor consistently to deter thefts and losses.
- Coordinated with team members for smooth store operation.
- Maintained store cleanliness for an appealing shopping environment.
- Arranged displays attractively, driving impulse purchases.
- Carried out price checks accurately for correct billing at the till point.
- Ensured products' freshness by regularly checking and removing expired items.
- Assisted customers, resulting in a positive shopping experience.
Skills
- Visual merchandising insight
- Scheduling employees
- Store security measures
- Retail software usage
- Cash handling
- Microsoft Office proficiency
- Product ordering
- Stock control systems
- Staff mentoring
References
References available upon request.
Timeline
Store Manager
Localz
09.2024 - Current
Duty Manager
Localz
06.2023 - 09.2024
Store assistant
Localz
05.2022 - 06.2023