Richard Mainwaring
Ipswich,Suffolk
Summary
Offering strong interpersonal and communication skills with keen ability to engage with diverse customers. Knowledgeable about maintaining clean and organised work environment, ensuring smooth operations. Ready to use and develop customer service, multitasking, and teamwork skills in role.
Overview
33
33
years of professional experience
4
4
years of post-secondary education
Work history
Bartender
The Brantham Bull
Brantham, Suffolk
2023.04 - Current
- Recommended drinks to customers, increasing overall sales.
- Developed rapport with regular patrons fostering a loyal customer base.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Demonstrated knowledge of drink recipes for improved customer experience.
- Provided excellent service to customers, resulting in repeat business.
- Created an inviting atmosphere through friendly interaction with customers.
- Handled cash transactions securely minimising risk of theft or fraud.
Actor
Various Theatre companies
, East Anglia
1993.09 - Current
- Attended auditions with prepared monologues, securing several key roles.
- Worked closely with directors to interpret scripts effectively.
- Cultivated strong relationships with fellow actors promoting a harmonious working environment.
- Performed both lead and supporting roles, contributing to successful theatrical productions.
- Took direction well to perform parts exactly to requirements.
Bar supervisor
The Greyhound
Ipswich, Suffolk
2004.04 - 2023.03
- Collaborated with management on special events and theme nights generating fresh interest among patrons.
- Trained staff for improved service quality and professionalism.
- Organised stock inventory to prevent shortages during peak hours.
- Maintained clean premises, promoting a welcoming atmosphere for patrons.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Completed accurate end-of-day financial routines for cash and card transactions.
- Led by example in providing customers with attentive, professional restaurant service.
Education
BTEC National Diploma - Performing Arts
Suffolk New College
Ipswich 1990.09 - 1992.07
GCSEs - English Literature & Language, History
Woolverstone Hall School 6th Form
Ipswich, Suffolk 1982.09 - 1984.07
Skills
- Beer pouring proficiency
- Tactful complaint handling
- Strong memory retention
- Hygiene standards adherence
- Customer engagement
- Social perceptiveness
- Initiative taking
References
References available upon request.
Timeline
Bartender
The Brantham Bull
2023.04 - Current
Bar supervisor
The Greyhound
2004.04 - 2023.03
Actor
Various Theatre companies
1993.09 - Current
BTEC National Diploma - Performing Arts
Suffolk New College
1990.09 - 1992.07
GCSEs - English Literature & Language, History
Woolverstone Hall School 6th Form
1982.09 - 1984.07