Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Kieran Blackburn

Grimsby,Lincolnshire

Summary

Experienced professional with a comprehensive skill set in bar management and customer service. Expertise in speed pouring technique, alcohol service etiquette, and tactful complaint handling ensures exceptional service delivery. Proficient in tap handle operation and cellar management, with a strong understanding of alcohol laws. Demonstrates excellence in VIP customer handling and sales persuasion, contributing to increased revenue. Adept at managing night shifts and maintaining high standards of glassware cleaning and bar equipment usage. Committed to fostering a positive atmosphere through effective people management and money handling skills. Career goals include advancing within the hospitality industry while leveraging first aid training and beer pouring proficiency to enhance guest experiences.

Overview

1
1
year of professional experience
1
1
Certification

Work history

Bartender

Pelham suite
Grimsby, North East Lincolnshire
2025.03 - Current
  • Collaborated with team members to provide seamless service during busy periods.
  • Created an inviting atmosphere through friendly interaction with customers.
  • Checked identification of customers to ensure legal drinking age compliance.
  • Handled cash transactions securely minimising risk of theft or fraud.
  • Recommended drinks to customers, increasing overall sales.
  • Maintained a clean and organised bar, enhancing customer satisfaction.
  • Maintained ready supply of counter-top snacks for guests.
  • Engaged in upselling techniques, boosting sales revenue.
  • Refused drinks service to guests without appropriate proof of age.

Bar staff member (DocksFest)

Docks Beers
Meridian Showground, Cleethorpes, West Midlands
2025.07 - 2025.07
  • Facilitated the organisation of special events at the bar to attract more patrons.
  • Developed engaging promotional strategies, increasing footfall.
  • Trained new staff, enhancing team efficiency.
  • Adhered to health and safety regulations strictly.

Education

Extended Diploma of Higher Education - Esports

Grimsby Institute
Grimsby
2023.09 - 2025.09

Extended Diploma of Higher Education - Game design

Grimsby Institute
Grimsby
2025.09 -

Skills

  • Speed pouring technique
  • Alcohol service etiquette
  • Tactful complaint handling
  • Tap handle operation
  • Alcohol law familiarity
  • Bar equipment usage
  • VIP customer handling
  • Sales persuasion
  • Beer pouring proficiency
  • Night shift availability
  • Glassware cleaning
  • Cellar management
  • People Management
  • Money handling
  • Positive attitude
  • First aid training
  • Changing beer kegs

Certification

I have committed myself to the CCF and had the opportunity to go into the DofE awards and claimed bronze. Within my time in the CCF it make me understand working with a team and how to take feedback effectively. I ranked Lance Corporal before leaving secondary school.

Timeline

Extended Diploma of Higher Education - Game design

Grimsby Institute
2025.09 -

Bar staff member (DocksFest)

Docks Beers
2025.07 - 2025.07

Bartender

Pelham suite
2025.03 - Current

Extended Diploma of Higher Education - Esports

Grimsby Institute
2023.09 - 2025.09
Kieran Blackburn