
Experienced professional with a comprehensive skill set in bar management and customer service. Expertise in speed pouring technique, alcohol service etiquette, and tactful complaint handling ensures exceptional service delivery. Proficient in tap handle operation and cellar management, with a strong understanding of alcohol laws. Demonstrates excellence in VIP customer handling and sales persuasion, contributing to increased revenue. Adept at managing night shifts and maintaining high standards of glassware cleaning and bar equipment usage. Committed to fostering a positive atmosphere through effective people management and money handling skills. Career goals include advancing within the hospitality industry while leveraging first aid training and beer pouring proficiency to enhance guest experiences.
I have committed myself to the CCF and had the opportunity to go into the DofE awards and claimed bronze. Within my time in the CCF it make me understand working with a team and how to take feedback effectively. I ranked Lance Corporal before leaving secondary school.