Rebecca Treacher
Havant,Hampshire
Summary
Experienced in retail operations with a strong focus on operational optimisation and staff welfare. Proficient in staff rota arrangement and retail software usage, ensuring seamless POS system operation and accurate financial reporting. Demonstrates expertise in performance monitoring, contributing to enhanced business efficiency. Maintains a Gold standard in compliance reporting and Silver standard in operations. Aims to leverage skills towards furthering career in management.
Overview
1
1
Certification
2
2
years of post-secondary education
3
3
years of professional experience
Work history
Store Manager
CeX
Havant, Hampshire
2024.05 - Current
- Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
- Led training sessions for new employees, equipping them with necessary skills and knowledge.
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
- Managed staff rosters, ensuring adequate coverage during peak times.
- Upheld a Gold standard compliance report within the premises to ensure a safe environment for both employees and customers.
- Developed a team-oriented environment by implementing effective leadership strategies.
- Maintained a Silver standard operations report, focusing on salability and housekeeping
Team Leader
CeX
Havant, Hampshire
2023.11 - 2024.05
- Implemented new working methods which improved overall efficiency of the team operations.
- Streamlined workflow for a more efficient process.
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Fostered a high-performing environment to drive productivity and quality.
- Increased team cohesion by implementing regular feedback sessions.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Monitored daily operations whilst reducing operational cost significantly.
- Coordinated daily tasks, ensuring smooth workflow within the team.
Education
GCSEs -
St Edmunds Catholic School
Portsmouth 2011.09 - 2013.07
Bachelor of Arts - History
The Open University
2026.10 -
Skills
- Store security measures
- Operational optimisation
- Staff rota arrangement
- Retail software usage
- Financial reporting
- Performance monitoring
- POS system operation
Certification
iHASCO Certificate of Health and Safety Essentials
iHASCO First Aid Appointed Person Course
References
References available upon request.
Timeline
Bachelor of Arts - History
The Open University
2026.10 -
Store Manager
CeX
2024.05 - Current
Team Leader
CeX
2023.11 - 2024.05
GCSEs -
St Edmunds Catholic School
2011.09 - 2013.07