Ramandeep Dhaliwal
Coventry,West Midlands
Summary
Seasoned professional in retail management with focus on driving sales and improving store operations. Specialise in transforming underperforming outlets into high revenue generators by refining processes and motivating teams. Possess unique skills in strategic planning and team leadership to enhance customer experience and maximise profitability.
Overview
6
6
years of professional experience
18190
18190
years of post-secondary education
Work history
Store manager
Candy Monster
Coventry, West Midlands
06.2020 - Current
- Managed staff rosters, ensuring adequate coverage during peak times.
- Handled cash transactions accurately, minimising financial discrepancies at the till.
- Upheld health and safety regulations within the premises to ensure a safe shopping environment.
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
- Led training sessions for new employees, equipping them with necessary skills and knowledge.
- Developed a team-oriented environment by implementing effective leadership strategies.
- Oversaw visual merchandising efforts that enhanced overall store appearance.
- Collaborated cross-functionally within the organisation to align affiliate marketing efforts with overall business objectives.
- Collaborated on marketing strategies, contributed to business growth.
- Dealt with supply issues efficiently across operations.
- Successfully liaised with Trading Standards to ensure full regulatory compliance of products, including the accuracy of mandatory product labelling information.
Education
GCSEs - GCSES General Certificate of Secondary Education (Grade:9-1) in English Literature
Grace Academy Coventry
CoventryGCSEs - GCSES General Certificate of Secondary Education (Grade:9-1) in Mathematics
Grace Academy Coventry
CoventryGCSEs - GCSEs: GCSES General Certificate of Secondary Education (Grade:9-1) in Religious Studies
Grace Academy Coventry
CoventryGCSEs - GCSEs: GCSES General Certificate of Secondary Education (Grade:9-1) in English Language
Grace Academy Coventry
CoventryGCSEs - GCSES General Certificate of Secondary Education (Grade:9-1) in French
Grace Academy Coventry
CoventryGCSEs - GCSES General Certificate of Secondary Education (Grade:9-1) in Drama
Grace Academy Coventry
CoventryGCSEs - GCSE Combined Course in Science
Grace Academy Coventry
CoventryBTEC - BTEC Pearson BTEC Level 3 National Diploma RQF (720) (2016 to Present) in Business
King Edward VI College
Nuneaton, WarwickshireBTEC - BTEC Pearson BTEC Level 3 National Extended Cert (306) (2016 to Present) In Applied Law
King Edward VI College
Nuneaton, WarwickshireSkills
- Supply chain understanding
- Staff rota arrangement
- Retail software usage
- Store layout planning
- Visual merchandising insight
- Digital marketing
- Product ordering
- E-commerce management
- Brand Promotion
- Sales Leadership
- Supplier negotiation
- Profit and loss understanding
- Business Analytics
- Product pricing
- Vendor relationship building
- Employee motivation techniques
- Performance monitoring
Affiliations
- Reading
Accomplishments
Business and You award.
Languages
Punjabi
Native
English
Native
References
References available upon request.
Timeline
Store manager
Candy Monster
06.2020 - Current
GCSEs - GCSES General Certificate of Secondary Education (Grade:9-1) in English Literature
Grace Academy Coventry
GCSEs - GCSES General Certificate of Secondary Education (Grade:9-1) in Mathematics
Grace Academy Coventry
GCSEs - GCSEs: GCSES General Certificate of Secondary Education (Grade:9-1) in Religious Studies
Grace Academy Coventry
GCSEs - GCSEs: GCSES General Certificate of Secondary Education (Grade:9-1) in English Language
Grace Academy Coventry
GCSEs - GCSES General Certificate of Secondary Education (Grade:9-1) in French
Grace Academy Coventry
GCSEs - GCSES General Certificate of Secondary Education (Grade:9-1) in Drama
Grace Academy Coventry
GCSEs - GCSE Combined Course in Science
Grace Academy Coventry
BTEC - BTEC Pearson BTEC Level 3 National Diploma RQF (720) (2016 to Present) in Business
King Edward VI College
BTEC - BTEC Pearson BTEC Level 3 National Extended Cert (306) (2016 to Present) In Applied Law
King Edward VI College