Summary
Overview
Work history
Education
Skills
Timeline
Generic
Cindy Skingley

Cindy Skingley

Merthyr Tydfil,Merthyr Tydfil

Summary

Accomplished professional with extensive expertise and knowledge over 30 years experience in store management and staff rota arrangement, store layout planning, and security procedures. Demonstrates a strong understanding of supply chain management and stock control systems, coupled with proficiency in cash handling and financial reporting. Skilled in forklift operation and product pricing, with a proven track record in sales leadership and budget oversight. Committed to enhancing employee motivation techniques and staff retention strategies while ensuring compliance with health and safety regulations. Aspires to leverage skills in performance monitoring and profit and loss understanding to drive business success.


I believe in leading by example and have an exemplary clean sickness record, I communicate well with groups as well as individually.

I am able to handle multiple tasks daily and have successfully completed audits including key control audits. I believe my organisational and planning skills are key when running a business.

I have led weekly meetings with both my core managers and sales team where we look at the last weeks performance and plan the coming week. I then provide the support needed to achieve our store performance through category performance to see where opportunity lies.

Overview

33
33
years of professional experience

Work history

Store Manager

Wickes
Cardiff, Cardiff
02.2008 - Current
  • Monitored inventory levels consistently to avoid stock shortages or overages.
  • Facilitated smooth checkouts by maintaining efficient till operations.
  • Streamlined operations to maximise efficiency and minimise waste.
  • Assisted customers in locating products around the shop floor promptly.
  • Implemented promotional displays to increase product visibility and sales.
  • Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
  • Resolved customer complaints effectively, protecting the store's image and consumer relationships.
  • Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
  • Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
  • Maintained an organised stock room for easy accessibility of goods.
  • Oversaw business staffing and training, building successful, customer-focused team.
  • Created seasonal sales plans with varying stock and promotional strategies.

Store manager

Kwik Save
Merthyr Tydfil, Merthyr Tydfil
08.1995 - 02.2008
  • Implemented promotional displays to increase product visibility and sales.
  • Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
  • Maintained an organised stock room for easy accessibility of goods.
  • Store KPI’s, achieving period and yearly store targets,
  • recruitment, training and development, stock ordering, stock takes, stock shrinkage, managing date checking process across all departments
  • raising queries if any discrepancies, supporting other stores, conducting audits on my own store and other stores when asked, legal compliance (pricing, accuracy).
  • Coached underperforming employees improving their job performance significantly.

Store manger

Pendo Clothing
Merthyr Tydfil, Merthyr Tydfil
03.1992 - 07.1995
  • Handled cash transactions accurately, minimising financial discrepancies at the till.
  • Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
  • Monitored inventory levels consistently to avoid stock shortages or overages.
  • Assisted customers in locating products around the shop floor promptly.
  • Managed staff rosters, ensuring adequate coverage during peak times.
  • Upheld health and safety regulations within the premises to ensure a safe shopping environment.
  • Oversaw visual merchandising efforts that enhanced overall store appearance.

Education

GCSEs -

Merthyr tydfil college
Merthyr Tydfil

Skills

  • Staff rota arrangement
  • Store layout planning
  • Store security measures
  • Supply chain understanding
  • Cash handling
  • Financial reporting
  • Forklift operation
  • Product pricing
  • Staff retention techniques
  • Budget oversight
  • Performance monitoring
  • Security procedures
  • Stock control systems
  • Sales Leadership
  • Profit and loss understanding
  • Employee motivation techniques
  • Health and Safety regulations

Timeline

Store Manager

Wickes
02.2008 - Current

Store manager

Kwik Save
08.1995 - 02.2008

Store manger

Pendo Clothing
03.1992 - 07.1995

GCSEs -

Merthyr tydfil college
Cindy Skingley