Summary
Overview
Work history
Education
Skills
Timeline
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Nia Walker

Upper Norwood,United Kingdom

Summary

Motivated Sales Assistant with strong customer service skills and a passion for creating positive shopping experiences. Confident in engaging with customers, supporting sales, and keeping the shop floor organised. Keen to learn and grow within a retail team while contributing to great service and store success.

Overview

2
2
years of professional experience
2024
2024
years of post-secondary education

Work history

Sales assistant

Lush
Cheshire West and Chester, Cheshire oaks
10.2024 - 08.2025
  • Used strong communication skills to help customers understand products.
  • Managed different tasks at once while keeping customer service friendly and professional.
  • Gave personalised advice to shoppers, making their experience easier and more enjoyable.
  • Showcased products to customers, helping boost sales.
  • Handled payments quickly and accurately at the till.
  • Stayed calm and helpful during busy times to keep the store running smoothly.
  • Picked up new product knowledge quickly to give customers the right information.

Sales assistant

Paul Smith
Cheshire West and Chester, Cheshire oaks
05.2024 - 08.2024
  • Kept an eye on what customers liked and looked for in-store.
  • Checked stock levels each day to make sure products were available.
  • Built good relationships with regular customers to encourage repeat visits.
  • Learnt about new products quickly so I could give helpful advice.
  • Helped keep the store clean, tidy, and welcoming for shoppers.
  • Worked well with the team to reach sales targets.

Sales assistant

Lindt Chocolate
Cheshire West and Chester, Cheshire oaks
10.2023 - 01.2024
  • Helped customers by explaining products clearly and answering questions.
  • Handled customer queries and complaints efficiently to improve service.
  • Kept the store clean, tidy, and welcoming for shoppers.
  • Showed products to customers in a way that encouraged sales.
  • Worked on the till and made sure cash transactions were accurate.

Education

GCSEs - Art and Design - 8, English Language - 6, English Literature - 5, Drama -5, History, Mathematics - 4

Upton By Chester High School
Chester

Extended Diploma - Acting - Merit

Lipa Sixth Form College
Liverpool
08.2025

Skills

  • Successful up-selling
  • Sales target achievement
  • Cash handling
  • Returns processing
  • Complaint handling
  • Customer Service
  • Payment Processing
  • Sales techniques
  • Upselling expertise
  • Refund and exchange processing

Timeline

Sales assistant

Lush
10.2024 - 08.2025

Sales assistant

Paul Smith
05.2024 - 08.2024

Sales assistant

Lindt Chocolate
10.2023 - 01.2024

GCSEs - Art and Design - 8, English Language - 6, English Literature - 5, Drama -5, History, Mathematics - 4

Upton By Chester High School

Extended Diploma - Acting - Merit

Lipa Sixth Form College

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Nia Walker