Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Thomas Smith

Bournemouh,dorset

Summary

Experienced in retail software and technical product understanding, demonstrating good time management and successful up-selling techniques. cash handling, stock control, and complaint handling. Proven ability in effective listening, maintaining a positive attitude, sales reporting, returns processing, customer service, stock counting, and face-to-face selling.

Driven individual with a flair for customer service and communication. Proven ability to handle transactions and assist customers efficiently. Ready to contribute to boosting sales and creating positive shopping experiences.

Happy working alone or as part of a team and using my own initiative.

Overview

1
1
year of professional experience

Work History

Sales assistant

Argos
Alton, Hampshire
03.2024 - 09.2024
  • Offered personalised shopping advice to enhance customer experiences.
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Assisted customers with product selection for optimal satisfaction.
  • Built strong relationships with regular customers for repeat business.
  • Managed till operations smoothly, reducing waiting time for customers.

Trading assistant

Sainsbury's
Alton, Hampshire
11.2023 - 03.2024

. worked as a cashier over the Christmas period allowing me too develop my skills on communication with both customer and colleagues

. After the Christmas period i was then asked to carry on my work within the GOL department ( Groceries Online)

. Enhanced time management skills through managing both van deliveries as well as click and collect deliveries

Education

Bachelor of Business Administration - Accounting and Finance

Bournemouth University
Poole
09.2024 -

A-Levels - Business, Law, Psychology

Alton college
Alton, Hampshire
09.2022 - 06.2024

GCSEs - Maths, English language and literature, biology, physics and chemistry, sport and food technology

Eggars School
Alton, Hampshire
09.2017 - 06.2022

Skills

  • Retail software proficiency
  • Technical product understanding
  • Time optimisation
  • Successful up-selling
  • Point of sale expertise
  • Strategic selling techniques
  • Cash handling
  • Stock control
  • Complaint handling
  • Effective listening
  • Positive attitude
  • Sales reporting
  • Returns processing
  • Customer Service
  • Stock counting
  • Face-to-face selling

Affiliations

  • I enjoy playing sports such as football, lacrosse and golf.
  • I enjoy socialising with friends

Timeline

Bachelor of Business Administration - Accounting and Finance

Bournemouth University
09.2024 -

Sales assistant

Argos
03.2024 - 09.2024

Trading assistant

Sainsbury's
11.2023 - 03.2024

A-Levels - Business, Law, Psychology

Alton college
09.2022 - 06.2024

GCSEs - Maths, English language and literature, biology, physics and chemistry, sport and food technology

Eggars School
09.2017 - 06.2022
Thomas Smith