Melanie Hornsby

Bishops Stortford

Summary

Experienced Store Manager with extensive expertise in store operations efficiency and merchandising. Demonstrated proficiency in product knowledge and visual merchandising, ensuring optimal store presentation and customer satisfaction. Proven track record in implementing effective store security measures and mentoring staff to enhance performance. Career goal: to leverage skills in a dynamic retail environment to drive sales growth and operational excellence.

Overview

years of professional experience

Work History

Store Manager

Sportsdirect

Cambridge

07.2001 - Current

Managed staff rotas, ensuring adequate coverage during peak times.
Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
Streamlined operations to maximise efficiency and minimise waste.
Led training sessions for new employees, equipping them with necessary skills and knowledge.
Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
Upheld health and safety regulations within the premises to ensure a safe shopping environment.
Maintained an organised stock room for easy accessibility of goods.
Collaborated with upper management planning and contributing valuable insights from ground level operations.

Assistant Manager

Early Learning Centre

Chelmsford, Essex

08.1999 - 07.2001

Education

A-Levels -

Davenant Foundation School

Loughton, Essex

Skills

Store security measures
Merchandising expertise
Staff mentoring

Product knowledge proficiency
Store operations efficiency
Visual merchandising

Affiliations

Geocaching
Rambling
Quizzes
Spending time with my family & friends

Timeline