
Accomplished professional with expertise in staff rota arrangement and visual merchandising insight, driving operational optimisation and employee scheduling. Demonstrates proficiency in financial reporting and retail software usage, complemented by strong skills in staff mentoring and performance monitoring. Adept in Microsoft Office, sales leadership, and loss prevention strategies, with intermediate proficiency in analytical tools such as Tableau, Power Bi, and Stata. Committed to leveraging these competencies to enhance business operations and achieve strategic goals.
Experienced Store Manager with keen focus on driving sales and customer satisfaction. Transformed underperforming stores into top revenue generators by implementing innovative merchandising strategies and fostering team collaboration. Known for improving stock turnover and reducing operational costs through streamlined processes and staff training.
Coordinated inventory management strategies, utilising tracking systems to oversee personnel costs and mitigate wastage across the store operations.
I enhanced operational efficiency through effective management of daily activities. I elevated team capabilities by implementing targeted development programmes. I redefined strategies to maximise relevance and impact within the organisation.
I achieved the top regional inventory score by implementing effective inventory control strategies, utilising advanced sales techniques and reducing losses by 13% per quarter.
I acquired advanced knowledge in sales leadership principles through attendance at Leadership Sales Academy course.
Secured placement on Lidl GB graduate scheme amid highly competitive selection process involving over 1000 applicants and only 4 positions.
I spearheaded initiatives to drive B2B and B2C sales, achieving an average of £12k monthly. I consistently exceeded company and personal KPIs during peak seasonal periods. I acted as a company representative at conferences, showcasing brand presence. I leveraged advanced 3D design and booking systems to facilitate colleague development.
I achieved successful administration of 300+ vaccinations daily through effective team leadership. I improved financial tracking and reporting accuracy by utilising Excel and PowerPoint. I enhanced public health insights by orchestrating a local survey yielding thousands of responses.
I assisted with budget preparation for customer and business agreements. I supported compliance with regulatory and legal requirements. I handled customer queries, complaints, exchanges, and refunds. I performed daily cashing up of store and managed device inventory and cash safe.
Hampstead Business Winner 2019 & 2020
Active Volunteerism (completing 5KM runs and raising over £15K for charitable causes
Voted best newcomer to the business 2024
Green Dot training
Look After Your Mate training
Duncan Bannatyne Tenner challenge