Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mo Rizvi

Harrow ,Middlesex

Summary

Knowledgeable about retail operations with strong focus on customer service and team leadership. Skilled in inventory management, sales strategies, and conflict resolution. Ready to use and develop communication, organisational, and problem-solving skills in Store Manager

Driven professional with talent for leadership and customer service. Possesses strong organisational skills combined with effective communication abilities. Aims to enhance store performance and build motivated team.

Experienced Store Manager with keen focus on driving sales and customer satisfaction. Transformed underperforming stores into top revenue generators by implementing innovative merchandising strategies and fostering team collaboration. Known for improving stock turnover and reducing operational costs through streamlined processes and staff training.

Overview

25
25
years of professional experience

Work History

Store manager

Morrison
Aylesbury , Buckinghamshire
12.2023 - 01.2025
  • I have a strong drive for achievement and have the tendency to see things through to the end, good organiser, good planner, detailed and articulate.I am a professional, motivated individual with over 26 years of Retail Management experience.I am also a believer in people, culture and supporting individuals including empowerment, I have an eye for detail and consider myself to be a great coach. I have strong leadership skills and determined to achieve the best in what I do and for the people I develop and work with.
  • Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
  • Assisted customers in locating products around the shop floor promptly.
  • Implemented promotional displays to increase product visibility and sales.
  • Developed a team-oriented environment by implementing effective leadership strategies.
  • Monitored inventory levels consistently to avoid stock shortages or overages.
  • Led training sessions for new employees, equipping them with necessary skills and knowledge.
  • Streamlined operations to maximise efficiency and minimise waste.
  • Maintained an organised stock room for easy accessibility of goods.
  • Coached underperforming managers improving their job performance significantly.
  • Coordinated holiday promotions successfully whilst managing regular duties simultaneously.
  • Oversaw visual merchandising efforts that enhanced overall store appearance.

Store manager

Asda
South Harrow , Middlesex
06.2023 - 11.2023
  • Leading teams of +60 in stores achieving + £15 million in annual sales • Managing consultation processes such as Back Office, Bakery and Management re-structure Delivering KRAs, 3rd in region for overall results
  • Accountable for all HR functions, upholding people policies and employee relations O Renowned for developing talent and promoting from within (developed 2 Section Leaders through to Trading Manager roles and another to Night Manager) • Accountable for Store P&L O Stabilised Groceries C+C and Deliver from bottom of region to mid-table on metrics and top Delivery store for Online Availability

Store manager

Asda
Carterton , Oxfordshire
05.2021 - 06.2023
  • Driving business strategy to achieve result.
  • Coaching team to drive commercial success through key Business KRAs ECOM Availability and Customer measure, Sales, CSI, Waste and Cost control.
  • Oversee Sales of £350k per week on average in 2021 with combined plan of £18.2m per annum.
  • Successfully supported and developed ECOM leaders and stabilised C+C business in 2023.
  • Driving performance of the store both through continuous performance improvement process.

Operations manager

Asda
Colindale , Middlesex
06.2020 - 06.2021
  • Accountable for all foodhall and Nightshift 90colleagues
  • Responsible for all Safe and Legal aspects of the store
  • Working in partnership with Store Manager delivering store business plan and scorecard
  • Responsible for recruitment (internal/external)
  • Leading and upholding people policies and employee relations
  • Managing succession planning O Accountable for training both legal and mandatory at store level, assisting regionally delivering workshops/presentations.
  • Fostered a culture of continuous learning, improved workforce competency levels.
  • Improved operational efficiency by streamlining processes and implementing strategic plans.
  • Encouraged innovative thinking in the team, fostered an environment of growth and development.
  • Implemented quality control measures, enhanced product standards.
  • Optimised workflow procedures with strategic planning and team coordination.
  • Created a collaborative work environment for positive team dynamics.

Operations manager

Asda
Wembley , Middlesex
05.2019 - 05.2020
  • Accountable for all foodhall and Nightshift 120 colleagues

• Responsible for all Safe and Legal aspects of the store

• Working in partnership with Store Manager delivering store business plan and scorecard .

• Accountable for implementation of the overall store activity pan and reviewing performance

• Following PFSCFS framework to coach, plan, review and validate

• Leads MOT and waste Parade

• Accountable for developing a future talent pipeline

• Leads team to deliver customer proposition through retail standards, availability o service experience in all area of the store o Coaches Managers and section leaders, and colleagues across store a improved performance across areas of responsibility and the customer experience

• Makes decision to drive performance

• Deliver KRA'S to target including fellow up and takes action on all underperforming areas • Promote Asda within the community through the community colleges

• Accountable for driving sales through the selling Champion • Overall accountability for store compliance to the Company Process Wheel and one best way on the process. • Overall accountability for ensuring all colleagues are adhering to clean as you go best practice.

  • Managing succession planning O Accountable for training both legal and mandatory at store level, assisting regionally delivering workshops/presentations.
  • Improved operational efficiency by streamlining processes and implementing strategic plans.
  • Analysed performance metrics, identified areas for improvement in operations management.

Trading manager

Asda
Wembley , Middlesex
11.1999 - 05.2019

Managing different departments across the superstore business, growing and moulding my leaders to create more opportunities. including part of store opening leadership team in Wembley Retail Excellence Store.

Skills: Management • Team Building • Schedules • Waste • Project Planning • Grocery Sales

Education

A-Levels - Business

Prince of wales
Moratuwa
10.1991

Skills

  • Visual merchandising insight
  • Retail software usage
  • Logistics co-ordination
  • Store security measures
  • Promotions coordination
  • Supply chain understanding
  • Operational optimisation
  • Staff rota arrangement
  • Scheduling employees
  • Crisis management capabilities
  • Store layout planning
  • Cash handling
  • Financial reporting
  • Forklift operation
  • Digital marketing
  • Health and Safety regulations
  • Product pricing
  • Employee motivation techniques
  • Staff mentoring
  • POS system operation
  • Sales Leadership
  • Loss prevention strategies
  • Performance monitoring
  • E-commerce management
  • Stock control systems
  • Profit and loss understanding
  • Staff retention techniques
  • Cultural awareness
  • Team Leadership
  • Product knowledge
  • Inventory control
  • Trade planning
  • Self motivated
  • Self-motivation
  • Risk Assessment
  • Crisis management
  • Sales KPI management

Languages

English
Advanced
C1

Timeline

Store manager

Morrison
12.2023 - 01.2025

Store manager

Asda
06.2023 - 11.2023

Store manager

Asda
05.2021 - 06.2023

Operations manager

Asda
06.2020 - 06.2021

Operations manager

Asda
05.2019 - 05.2020

Trading manager

Asda
11.1999 - 05.2019

A-Levels - Business

Prince of wales
Mo Rizvi