Maria Cristina Cocia

Dedicated professional with a strong background in customer service and sales, excelling in communication excellence and customer satisfaction enhancement. Proven ability to handle cash transactions, process refunds and exchanges, and operate self-checkout systems efficiently. Adept at merchandising, providing exceptional customer service, and working collaboratively as a team player. Committed to continuous improvement through feedback reception and enhancing sales persuasion skills. Career goal: To leverage extensive experience in a dynamic retail environment to drive customer satisfaction and operational efficiency.