Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic

Leanne Marie Evans

Pontypridd,United Kingdom

Summary

Highly skilled professional with extensive expertise in customer service, retail sales, and team leadership. Demonstrates exceptional proficiency in data entry accuracy, customer satisfaction enhancement, and sales persuasion. Adept at utilising customer relationship management software and retail software to streamline operations and improve efficiency. Proven track record in merchandising, visual merchandising, and supermarket bakery operations. Committed to maintaining high standards of technological literacy and communication excellence. Career goal: To leverage comprehensive skills in a dynamic retail environment to drive sales growth and enhance customer experiences.

Overview

16
16
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Customer assistant

Lidl
Pontypridd, Rhondda Cynon Taf
08.2009 - Current
  • Communicated daily offers to customers, promoting in-store deals and discounts.
  • Ensured health and safety regulations complied within work premises at all times.
  • Improved customer relations by promptly addressing queries and concerns.
  • Provided shopping advice based on customer needs fostering an engaging shopping experience.

Deputy manager

Lidl
Barry, Vale of Glamorgan
09.2010 - 04.2020
  • Managed daily operations for smooth running of the office.
  • Collaborated with the manager to achieve organisational goals.
  • Facilitated conflict resolution amongst employees, promoting a harmonious work environment.
  • Streamlined administrative functions to enhance efficiency.

Education

GCSEs - NVQ Child Development

Coed Y Lan High School
Pontypridd, Rhondda Cynon Taf
09.1998 - 07.2003

Skills

  • Data entry accuracy
  • Customer satisfaction enhancement
  • Sales persuasion
  • Automatic replenishment system
  • Patience and tolerance
  • Electronic diary scheduling
  • Technological literacy
  • Communication excellence
  • Customer relationship management software
  • Retail software proficiency
  • Team player
  • Cash handling
  • Customer Service
  • Merchandising
  • Product knowledge
  • Refund and exchange processing
  • Visual merchandising
  • Supermarket bakery operations
  • Hard-working
  • Wine and spirit sales
  • Perishable item rotation
  • Refund processing
  • Telephone etiquette
  • Customer complaint management
  • Cash reconciliations
  • Barcode scanning
  • Promotions merchandising
  • Returns and exchanges
  • Point of sale systems
  • Well-organised multitasker
  • Fresh produce checks
  • Retail sales expertise
  • Group leadership
  • Warehouse and delivery coordination

Languages

English
Fluent

Certification

Alcohol licensed

Timeline

Deputy manager

Lidl
09.2010 - 04.2020

Customer assistant

Lidl
08.2009 - Current

GCSEs - NVQ Child Development

Coed Y Lan High School
09.1998 - 07.2003

Similar Profiles

Create profile
Leanne Marie Evans