MAMADU BARI
London
Summary
Experienced retail assistant with over five years in customer service within fast-paced environments. Skilled in delivering excellent customer service, building strong customer relationships, and maintaining excellent presentation on the shop floor. Confident in supporting sales through product knowledge and attention to detail. Professional, reliable, and committed to upholding brand standards while contributing positively to team performance.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
Sales Assistant
Tommy Hilfiger
Stratford, Newham
2025.07 - Current
- Achieving daily/weekly sales targets through proactive customer engagement and upselling techniques
- Deliver high-quality customer service by assisting clients with product selection, sizing, and styling advice
- Built rapport with customers to encourage repeat business and brand loyalty
- Built rapport with new and existing customers to boost client retention.
- Informed customers about current store promotions to enhance shopping engagement.
- Maintained in-depth knowledge of current collections, promotions, and brand standards
- Processing transactions efficiently using POS systems, handling cash and card payments accurately
- Processed transactions at the till, ensuring accurate handling of cash and card payments.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Managed stock levels, including replenishment, stockroom organisation, and inventory checks
- Performed daily stock replenishment on a continual basis to maximise sales opportunities.
- Conducted regular inventory assessments and stock checks to ensure optimal stock levels for customer satisfaction.
- Identified and reported damaged or missing inventory to the supervisor promptly.
- Maintained a clean and organised stock room ensuring easy access to products.
- Maintained clean and safe work environment by following company procedures for stockroom presentation.
Sales Assistant
Uniqlo
Covent Garden, London
2023.07 - 2024.08
- Delivered high-quality customer service in a fast-paced environment, enhancing customer satisfaction and retention
- Developed strong product knowledge and actively promoted new items to drive sales
- Adapted store layout and visual merchandising to align with promotional campaigns and maximise sales opportunities
- Processed daily deliveries, ensuring accurate stock intake and timely availability on shop floor to meet customer demand
- Maintained organised stockroom, supporting smooth operations and enabling quick product retrieval for staff
- Managed stock transfers between locations, ensuring accuracy and minimising discrepancies to maintain inventory integrity
- Conducted stock takes and inventory checks, demonstrating attention to detail and numerical accuracy
Education
Bachelor of Arts (Honours) - Accounting and Finance
De Montfort University of Leicester
Leicester 2017.01 - 2020.01
Skills
- Successful up-selling
- Customer engagement
- Stock control
- Stock Room Management
- Retail software proficiency
- Time Management
- Interpersonal Skills
- Leadership Skills
LANGUAGE
Spanish (Intermediate)
Portuguese (Fluent)
Timeline
Sales Assistant
Tommy Hilfiger
2025.07 - Current
Sales Assistant
Uniqlo
2023.07 - 2024.08
Bachelor of Arts (Honours) - Accounting and Finance
De Montfort University of Leicester
2017.01 - 2020.01