Maili-Rose Walker
Colchester,Essex
Summary
Driven individual offers strong attention to detail and superior organisational skills. Works collaboratively with team members to meet goals and resolves challenges with sound judgment and reasoned thinking.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work history
Hospitality team member
Greene King
Coggeshall, Essex
2022.10 - Current
- Managed laundry process, washing, drying, folding clothes; keeping wardrobe tidy.
- Made beds daily to ensure a neat bedroom area.
- Created welcoming atmosphere with regular dusting and vacuuming of rooms.
- Completed deep cleaning tasks resulting in a germ-free environment.
- Cleaned and sanitised bar area, maintaining high standards of hygiene.
- Restocked bar efficiently during busy periods.
- Rotated stock regularly, reducing waste from expired products.
- Ensured customer satisfaction by providing excellent service.
- Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
- Prepared beverages, ensuring consistent quality.
- Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
- Maintained clean, safe environments for guests and staff, strictly following infection control policies.
- Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
- Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
- Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
Education
GCSEs -
Honywood Community Science School
Coggeshall, Essex 2014.09 - 2019.06
B-Tec - Aviation Operations
Stansted Airport College
Harlow, Essex 2019.09 - 2022.06
Skills
- Patience under pressure
- Effective listening
- Empathy and compassion
- Communication excellence
- Time efficiency
- Problem Solving
Timeline
Hospitality team member
Greene King
2022.10 - Current
B-Tec - Aviation Operations
Stansted Airport College
2019.09 - 2022.06
GCSEs -
Honywood Community Science School
2014.09 - 2019.06