Lottie Newington
Streat,West Sussex
Summary
A professional with a strong foundation in behavioural understanding and resilience, demonstrating adaptability in communication and student engagement. Known for patience under pressure and a positive demeanour, excelling in customer centricity and front-of-house operations. Career goals include leveraging skills to enhance customer experiences and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Hospitality team member
Gradwell Park
Chailey, East Sussex
2025.10 - Current
- Maintained high levels of customer service by promptly addressing guest queries.
- Upheld restaurant standards by conducting routine checks on presentation and hygiene.
- Ensured optimal guest satisfaction through attention to dietary preferences and allergy information.
- Took orders accurately reducing errors in meal preparation.
- Ensured cleanliness of dining area for a pleasant dining experience.
- Served meals professionally, enhancing overall dining experience.
- Adhered to health and safety regulations, ensuring a safe environment for guests.
- Delivered first-class customer service for memorable guest experiences.
- Served food and beverages, going the extra mile to deliver personalised customer service.
Bank teaching assistant in primary school
Ringmer Primary and Nursery School
Ringmer, East Sussex
2023.06 - Current
- Provided special attention to students with learning difficulties for better inclusion in class activities.
- Aided in the supervision of children during break times further ensuring their safety while on school premises.
- Prepared classrooms for daily activities and tidied up afterwards, keeping surroundings neat and presentable at all times.
- Facilitated group activities during lessons which promoted team-work amongst students.
- Conducted regular reading sessions promoting literacy amongst young learners.
- Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
- Managed pupil behaviour to cultivate focused and productive classes.
- Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.
- Delivered additional learning support opportunities to small student groups, enabling improved academic confidence.
Kitchen Porter
Jolly Sportsman
East Chiltington, East Sussex
2022.01 - 2023.03
- Consistently adhered to food hygiene regulations whilst dealing with food waste.
- Worked under pressure during peak times without compromising on quality of work delivered.
- Cleaned work surfaces, ensured hygiene standards were met.
- Maintained high standards of cleanliness by washing kitchen equipment and utensils.
- Swept and mopped floors at end of shifts to ensure tidy workspace next day.
- Supported overall restaurant operations through effective teamwork with other staff members.
Education
GCSEs - Maths
Kings Academy Ringmer
Ringmer, East Sussex 2023.01 - 2024.07
GCSEs - English Language
Kings Academy Ringmer
Ringmer, East Sussex 2023.01 - 2024.07
GCSEs - Science
Kings Academy Ringmer
Ringmer, East Sussex 2023.01 - 2024.07
GCSEs - Photography
Kings Academy Ringmer
Ringmer, East Sussex 2023.01 - 2024.07
City and Guilds Level 2 Advanced Technical Diploma - Floristry
Plumpton College
Plumpton, East Sussex 2024.09 - 2025.07
City and Guilds Level 3 Advanced Technical Diploma - Floristry
Plumpton College
Plumpton, East Sussex 2025.09 -
Skills
- Behavioural understanding
- Resilience and perseverance
- Adaptable communication style
- Student engagement
- Patience under pressure
- Customer centricity
- Table clearing
- Front-of-house operations
- Positive demeanour
Affiliations
- Sewing
- Photography
- Reading
Certification
First Aid - Emergency First Aid at work
References
References available upon request.
Timeline
Hospitality team member
Gradwell Park
2025.10 - Current
City and Guilds Level 3 Advanced Technical Diploma - Floristry
Plumpton College
2025.09 -
City and Guilds Level 2 Advanced Technical Diploma - Floristry
Plumpton College
2024.09 - 2025.07
Bank teaching assistant in primary school
Ringmer Primary and Nursery School
2023.06 - Current
GCSEs - Maths
Kings Academy Ringmer
2023.01 - 2024.07
GCSEs - English Language
Kings Academy Ringmer
2023.01 - 2024.07
GCSEs - Science
Kings Academy Ringmer
2023.01 - 2024.07
GCSEs - Photography
Kings Academy Ringmer
2023.01 - 2024.07
Kitchen Porter
Jolly Sportsman
2022.01 - 2023.03