- Topics on health and fitness
- Loves to play chess
- Spending time with family
- History
Alicia Sibanda
Manchester ,United Kingdom
Summary
Aspiring Adult Nursing professional with a Certificate of Higher Education, demonstrating strong interpersonal skills and a commitment to patient care. Eager to learn and adapt in dynamic environments, contributing to team success while developing knowledge of health and safety regulations. Built a foundation in effective communication and empathy through hands-on experience in caring roles.
Overview
2
2
years of professional experience
Work History
Hospitality Team Member
Manchester United Football Club
Manchester
09.2025 - Current
- Maintained cleanliness and hygiene standards in dining and kitchen areas, adhering to health and safety regulations.
- Took payments using card readers and POS machines.
- Addressed and resolved customer complaints with professionalism, turning negative experiences into positive outcomes.
- Processed payments accurately, handling cash, credit card transactions, and issuing receipts.
- Ran food and drinks to tables within tight deadlines, maintaining smooth operations.
- Warmly greeted and seated visitors within target timeframe, enhancing guest experience.
- Delivered great service by being adaptable, using initiative and communicating with diverse range of people.
- Maintained high standards of cleanliness throughout establishment, preparation tables and dining areas.
- Listened to and actioned guest feedback.
- Achieved excellent client satisfaction by delivering exceptional and attentive service.
- Managed and dealt with customer complaints by promptly resolving issues and offering helpful solutions.
Carer Assistant
Alchita Care Limited
Bradford
07.2024 - Current
- Helped patients with personal care tasks, including meal assistance, toileting and mobility support.
- Assisted patients in the basic hygiene requirements, including bathing, washing and dressing.
- Aided in bathing, dressing and general mobility.
- Assisted in patient showering, cleaning and toilet duties.
- Maintained clean and hygienic living environments, ensuring comfort and safety.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Prepared and served nutritious meals, catering to diverse dietary requirements.
Education
Certificate of Higher Education - Adult Nursing
Manchester Metropolitan University
Manchester01-2028
Skills
- Customer service
- Food hygiene
- Patient interaction
- Conflict resolution
- Time management
- Health and safety
- Team collaboration
- Cleanliness standards
- Effective listening
- Patience under pressure
- Friendly demeanour
- Communication excellence
- Multitasking
- Health and Safety regulations
Interests
Timeline
Hospitality Team Member
Manchester United Football Club
09.2025 - Current
Carer Assistant
Alchita Care Limited
07.2024 - Current
Certificate of Higher Education - Adult Nursing
Manchester Metropolitan University