Magdalena Blajek
Coatbridge,North Lanarkshire
Summary
Experienced Store Manager with keen focus on driving sales and customer satisfaction. Transformed underperforming stores into top revenue generators by implementing innovative merchandising strategies and fostering team collaboration. Known for improving stock turnover and reducing operational costs through streamlined processes and staff training.
Overview
13
13
years of professional experience
Work history
Store manager
Costa Coffee
Paisley, Renfrewshire
2016.12 - Current
- Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
- Upheld health and safety regulations within the premises to ensure a safe shopping environment.
- Implemented promotional displays to increase product visibility and sales.
- Managed staff rosters, ensuring adequate coverage during peak times.
- Developed a team-oriented environment by implementing effective leadership strategies.
- Monitored inventory levels consistently to avoid stock shortages or overages.
- Resolved customer complaints effectively, protecting the store's image and consumer relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Offered friendly, efficient customer service and handled challenging situations with ease.
FLIGHT SERGEANT
AIR CADETS
COATBRIDGE , SCOTLAND
2013.07 - 2020.07
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated leadership skills to boost troop morale.
- Ensured adherence to regulations, promoting discipline among peers.
- Organised drills to improve team coordination.
- Strengthened teamwork by conducting group tasks.
- Upheld strict uniform and grooming standards within the unit.
- Managed emergency situations, ensuring safety of fellow cadets.
- Assisted in training exercises, improving cadet performance.
- Maintained high standards of personal conduct, setting an example for others.
Education
Certificate of Higher Education - ENGLISH, MODERN STUDIES , MATHEMATICS, PHYSICAL EDUCATION
ST MARGARETS HIGH SCHOOL
AIRDRIE 09/2011 - 04/2016
Skills
- Staff rota arrangement
- Promotions coordination
- Cash handling
- Employee motivation techniques
- Stock control systems
- Health and Safety regulations
Languages
Polish
Native
References
References available upon request.
Timeline
Store manager
Costa Coffee
2016.12 - Current
FLIGHT SERGEANT
AIR CADETS
2013.07 - 2020.07
Certificate of Higher Education - ENGLISH, MODERN STUDIES , MATHEMATICS, PHYSICAL EDUCATION
ST MARGARETS HIGH SCHOOL
09/2011 - 04/2016