Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Jessica Cardus

Wallasey

Summary

I'm a dedicated and reliable professional with a strong background in delivering outstanding customer service. I am confident when working independently as I ensure all work is organised and completed to a high standard. I also enjoy working in a team, playing both roles as the leader or the listener, depending on what the situation requires. I pick up information quickly, whether that was product knowledge or academic work. With an eagerness to learn more, especially in areas of research and analysis, I am always looking for opportunities to excel. I am friendly and conscientious with a positive attitude to both colleagues and customers.

Overview

3
3
years of professional experience
1
1
Certification

Work history

Bar staff member

Perch Rock
New Brighton, Wirral
07.2023 - Current
  • Ensured customer satisfaction by preparing and serving beverages of high quality.
  • Maintained professional knowledge about various drink recipes and offerings to upsell and boost sales.
  • Managed customer disputes effectively, preserving business reputation.
  • Adhered to health and safety regulations strictly.
  • Assisted in training new staff, contributing to team efficiency.
  • Checked identification to maintain legal compliance.
  • Handled cash transactions to ensure accurate accounting.
  • Maintained time-management skills, especially during busy periods
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.

Team member

Riverside Bowling
New Brighton, Wirral
01.2022 - 07.2023
  • Independently organised and led children's parties with constant enthusiasm to set the mood right from the start.
  • Reduced waste by adhering to recycling initiatives, helping to be sustainable
  • Adapted quickly to changing circumstances on the day of an event while maintaining professionalism under pressure.
  • Assisted in setup and tear down of decorations, ensuring attention to detail throughout every event, making the parties personalised.
  • Displayed teamwork skills to improve overall productivity.

Education

GCSEs -

Weatherhead High School
Wallasey, Wirral
09.2015 - 07.2020

A-Levels - History, Sociology, English Language

Weatherhead High School
Wallasey, Wirral
09.2020 - 07.2022

Bachelor of Arts - History and Sociology

University of Leeds
Leeds
09.2022 -

Skills

  • Time-Efficient service
  • Gaining and analysing research
  • Patience and tolerance
  • Cash handling
  • Outstanding Customer Service
  • Organised and reliable
  • First aid training
  • Health and Safety regulations
  • Product knowledge
  • Strong verbal communication
  • Team collaboration
  • Equipment Maintenance

Affiliations

  • Reading Books
  • Music and concerts
  • Running with friends

Accomplishments

    Gifted and Talented at school

    Bronze and Silver Duke of Edinburgh Award

    Food and Allergy Intolerance Training

    Qualification in Sports Leadership

    Basic First Aid Course & AED Awareness

Certification

Driving License


Timeline

Bar staff member

Perch Rock
07.2023 - Current

Bachelor of Arts - History and Sociology

University of Leeds
09.2022 -

Team member

Riverside Bowling
01.2022 - 07.2023

A-Levels - History, Sociology, English Language

Weatherhead High School
09.2020 - 07.2022

GCSEs -

Weatherhead High School
09.2015 - 07.2020

Similar Profiles

Create profile
Jessica Cardus