Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Ruby Pike

Marlboro,Wil

Summary

Friendly and outgoing with excellent interpersonal communication strengths. Capable of processing payments, handling food and meeting customer demands with diligent and well-organised mentality.

Welcoming and adaptable, equipped with strong communication and teamwork skills, paired with keen ability to handle high-pressure environments. Possess solid foundation in customer service and problem-solving, ensuring seamless and enjoyable experience for patrons. Ready to contribute to positive and energetic atmosphere that enhances customer satisfaction and loyalty.

Overview

4
4
years of professional experience

Work history

Bar staff member

The Downgate Pub
Hungerford, West Berkshire
12.2024 - Current
  • Quickly and precisely prepared a wide range of alcoholic and non-alcoholic beverages in a fast paced environment.
  • delivering great customer service by building rapport with customers, taking orders efficiently and ensuring satisfaction.
  • Maintained cleanliness and organization of the bar area, adhering to health and safety regulations.
  • Managed stock levels, effectively organized restocked supplies.


  • Collaborated approachably and professionally with team members during busy periods and special events.
  • Worked with younger staff training them around how to prepare drinks and deliver high standards of customer service.

Assistant Rugby Coach

Marlborough Rugby Club
Marlborough, Wiltshire
03.2021 - Current


  • delivered engaging, age-appropriate training sessions focused on skill development, teamwork, and fun.
  • Helped introduce and reinforce fundamental rugby skills, including passing, game awareness and teamwork.
  • Fostered a positive and inclusive team environment, promoting sportsmanship, confidence, and mutual respect among young girls.

  • Ensured player safety by monitoring proper technique and adherence to safeguarding and welfare policies.
  • Communicated effectively with players and parents with team updates as well as providing answers to queries where necessary.
  • Participated in coaching development opportunities including training days where coaching skills can be developed.

Cafe barista

Krumbz Cafe
Marlborough , Wiltshire
06.2022 - 12.2024
  • Provided fast, friendly, and attentive service to a high volume of customers in a fast-paced café environment.
  • Took orders accurately, made recommendations, and ensured special dietary needs were communicated and met.
  • Delivered food and beverages efficiently while maintaining a positive and professional attitude.
  • Managed multiple tables at once, prioritizing tasks and maintaining excellent time management.
  • Maintained cleanliness and organization of dining and service areas in accordance with health and safety standards.

Event Staff

Diana Knight
Hungerford, West Berkshire
06.2023 - 08.2023
  • Provided high-quality table service at party receptions and formal events, ensuring a seamless guest experience
  • Set up event spaces including tables, chairs and decorations according to detailed floor plans.
  • Served food and beverages efficiently and professionally during plated meals, buffets, and drink receptions.
  • Communicated clearly with kitchen, bar, and event management teams to ensure smooth service flow.
  • Responded promptly to guest requests with a respectful and friendly approach.
  • Maintained cleanliness and presentation standards throughout service, adhering to uniform, hygiene and safety regulations.
  • Adapted quickly to last-minute changes or instructions in a dynamic, fast-paced environment.

Education

Bachelor of Science - Sports

Cardiff Metropolitan University
Cardiff
09.2024 -

A-Levels - Biology, Physical Education, Geography

Hartpury College
Gloucester, Gloucestershire
09.2022 - /2024

GCSEs - GCSEs

St Johns Academy
Marlborough, Wiltshire
09.2017 - 07.2022

Skills

  • Communication (verbal & written)
  • Teamwork
  • Problem-solving
  • Time management
  • Adaptability
  • Attention to detail
  • Initiative
  • Organisation
  • Customer service
  • Reliability
  • Draft system use
  • Use of bar equipment
  • Flexible working hours
  • Patience and tolerance
  • Time-Efficient service

Affiliations

  • Rugby- Bristol Bears Academy, Cardiff Metropolitans 1XV

Timeline

Bar staff member

The Downgate Pub
12.2024 - Current

Bachelor of Science - Sports

Cardiff Metropolitan University
09.2024 -

Event Staff

Diana Knight
06.2023 - 08.2023

A-Levels - Biology, Physical Education, Geography

Hartpury College
09.2022 - /2024

Cafe barista

Krumbz Cafe
06.2022 - 12.2024

Assistant Rugby Coach

Marlborough Rugby Club
03.2021 - Current

GCSEs - GCSEs

St Johns Academy
09.2017 - 07.2022

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Ruby Pike