Isobelle Atkinson
Shefford,United Kingdom
Summary
I have worked as experienced bar staff for over 4 years within hospitality. I have excellent customer service and problem solving skills am very reliable loyal and hard working.
Currently, i am looking forward to an exciting new chapter in my hospitality career.
Overview
5
5
years of professional experience
14
14
years of post-secondary education
Work history
Bar supervisor
The Five Bells Cople
Bedford, Central Bedfordshire
09.2024 - Current
- Assisted in menu development, considering current trends and customer preferences.
- Checked identification of customers to enforce age restriction laws on alcohol consumption.
- Resolved customer complaints promptly, fostering positive relationships with clientele.
- Maintained bar stocks, replenishing daily as necessary.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
- Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
Bar staff member
The White Hart Shefford
Shefford, Central Bedfordshire
06.2022 - 10.2024
- Restocked bar efficiently during busy periods.
- Made cocktails for customer enjoyment.
- Handled cash transactions to ensure accurate accounting.
- Rotated stock regularly, reducing waste from expired products.
- Assisted in training new staff, contributing to team efficiency.
- Served customers to foster a friendly atmosphere.
- Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
- Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
- Collected, washed and put away glassware between guests.
Bakery worker
Rodgers Bakery
Shefford, Central Bedfordshire
06.2020 - 10.2022
- Helped train new staff members raising overall productivity level.
- Demonstrated excellent product knowledge to boost sales.
- Handled cash transactions accurately, ensuring financial integrity of the till.
- Maintained a clean and hygienic work environment for health safety.
- Managed bread slicing machine safely and efficiently for customer convenience.
- Assisted customers with enquiries about products, improving overall shopping experience.
- Provided friendly, engaging customer service with a smile.
- Helped maintain bakery displays, enhancing store aesthetics.
Education
BTEC National Diploma - Performing Arts
Stageworks college
Saint Neots, Cambridgeshire 09.2021 - 06.2023
GCSEs - Drama
Samuel Whitbread Academy
Shefford, Central Bedfordshire 09.2019 - 06.2021
GCSEs - Music
Samuel Whitbread Academy
Shefford, Central Bedfordshire 09.2019 - 06.2021
GCSEs - English Language
Samuel Whitbread Academy
Shefford, Central Bedfordshire 09.2019 - 06.2021
GCSEs - Mathematics
Samuel Whitbread Academy
Shefford, Central Bedfordshire 09.2019 - 06.2021
GCSEs - History
Samuel Whitbread Academy
Shefford, Central Bedfordshire 09.2019 - 06.2021
GCSEs - English Literature
Samuel Whitbread Academy
Shefford, Central Bedfordshire 09.2019 - 06.2021
GCSEs - Engineering
Samuel Whitbread Academy
Shefford, Central Bedfordshire 09.2019 - 06.2021
Skills
- Hospitality standards knowledge
- Bar operations supervision
- Cocktail crafting
- POS Systems
- Stock management
- Staff training
- Efficient multitasking
- Beverage preparation
- Beer and cellar management
Affiliations
- Painting
- Gardening
Accomplishments
Duke of Edinburgh Award
Timeline
Bar supervisor
The Five Bells Cople
09.2024 - Current
Bar staff member
The White Hart Shefford
06.2022 - 10.2024
BTEC National Diploma - Performing Arts
Stageworks college
09.2021 - 06.2023
Bakery worker
Rodgers Bakery
06.2020 - 10.2022
GCSEs - Drama
Samuel Whitbread Academy
09.2019 - 06.2021
GCSEs - Music
Samuel Whitbread Academy
09.2019 - 06.2021
GCSEs - English Language
Samuel Whitbread Academy
09.2019 - 06.2021
GCSEs - Mathematics
Samuel Whitbread Academy
09.2019 - 06.2021
GCSEs - History
Samuel Whitbread Academy
09.2019 - 06.2021
GCSEs - English Literature
Samuel Whitbread Academy
09.2019 - 06.2021
GCSEs - Engineering
Samuel Whitbread Academy
09.2019 - 06.2021
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