Lewis Watts
Southgate,Enfield
Summary
Friendly and reliable bartender with strong experience in fast-paced bar environments, known for delivering great guest service and building rapport with customers. Skilled in upselling, handling enquiries, and maintaining a smooth, welcoming atmosphere behind the bar. Experienced in ordering and managing stock and supporting teams during busy shifts. Keen to progress into a bar supervisor role while leading by example behind the bar, with full flexibility for evenings and weekends.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
Bar Supervisor
The Dark Horse Camden
Camden, Greater London
05.2025 - Current
- Supervised team members, fostering a culture of excellent service delivery and teamwork.
- Resolved customer issues tactfully, minimising disruption to other guests and maintaining a positive atmosphere.
- Collaborated with management on special events and theme nights, enhancing patron engagement and interest.
- Implemented new cocktail recipes, sparking interest amongst regular customers.
- Maintained clean premises, promoting a welcoming atmosphere for patrons.
- Ordered supplies keeping optimum stock levels, avoiding overstocking or under-stocking situations.
- Organised stock inventory to prevent shortages during peak hours.
- Maintained bar stocks, replenishing daily as necessary.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Bartender
The Dark Horse Camden
Camden, Greater London
03.2025 - 05.2025
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Resolved customer complaints promptly, fostering positive relationships.
- Welcomed guests with friendly conversation, creating a fun atmosphere.
- Maintained clean and organised bar, contributing to overall customer satisfaction.
- Welcomed guests with friendly conversation, creating a fun atmosphere.
- Washed and put away glassware to ensure a tidy bar environment.
- Completed end-of-day cleanup to reset bar for next day.
Bar staff member
Ester
Camden, Greater London
04.2023 - 03.2025
- Ensured customer satisfaction by providing excellent service.
- Served customers, promoting a welcoming environment.
- Prepared beverages, ensuring consistent quality.
- Restocked bar during peak times to maintain service flow.
- Maintained accurate tab records to prevent discrepancies.
- Assisted in training new staff, contributing to team efficiency.
Education
Diploma of Higher Education - Theatre Arts
Middlesex University
City of london 09.2017 - 07.2020
Skills
- Cocktail crafting
- POS Systems
- Inventory control understanding
- Stock management
- Hospitality standards knowledge
- Team Leadership
- Customer service
- Social perceptiveness
- Punctuality and dependability
Affiliations
- Football
- Drumming
- Poetry
References
References available upon request.
Timeline
Bar Supervisor
The Dark Horse Camden
05.2025 - Current
Bartender
The Dark Horse Camden
03.2025 - 05.2025
Bar staff member
Ester
04.2023 - 03.2025
Diploma of Higher Education - Theatre Arts
Middlesex University
09.2017 - 07.2020