Samuel Raju Nukapeyyi
London
Summary
Assistant Manager with extensive experience in hotel operations. Proven ability to enhance guest satisfaction and streamline daily processes. Expertise in inventory management and maintaining a pristine environment. Strong conflict resolution skills and a commitment to fostering teamwork for optimal service delivery.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Bar supervisor
Clermont Hotel
London
2022.10 - 2026.01
- Supervised and trained bartenders, ensuring adherence to service standards and positive environment.
- Delivered excellent customer service, resolving guest concerns for enjoyable experience.
- Managed inventory levels, ordered supplies, and maintained stock rotation to reduce wastage and increased sales by 10%.
- Monitored drink quality and presentation, ensuring all beverages met establishment standards.
- Ensured compliance with health and safety regulations, maintaining cleanliness and sanitation in bar area.
- Assisted in planning and executing special events or promotions at bar.
Waiter
Kitchen India
2022.12 - 2024.02
- Managed table settings for optimal dining experience.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Liaised with kitchen staff for prompt order delivery to customers.
- Assisted in food preparation, resulting in timely service delivery.
Food and Beverage, Team Member
Buddha Bar
London
2022.02 - 2022.09
- Delivered excellent customer service, enhancing overall guest dining experiences.
- Assisted with food and drink orders, serving meals, and recommending menu items.
- Ensured cleanliness and organisation within dining area to maintain standards.
- Processed payment transactions efficiently to expedite customer service.
Education
Master of Science - MSc international Hospitality and tourism Management
Coventry University
London 2022.01 - 2024.09
Bachelor of Science - Hospitality And Tourism Management
Sun International Institute
Hyderabad 2017.08 - 2020.08
Skills
- Leadership and customer service
- Organizational skills
- Time management
- Bartending communication
- Drink mixing techniques
- Hospitality standards knowledge
- Health and safety certifications
LANGUAGES
English
Fluent
Indian languages
Native
REFERENCES
Edmond, Demaj, Edmond.Demaj@theclermont.co.uk, Clermont Hotel
Timeline
Waiter
Kitchen India
2022.12 - 2024.02
Bar supervisor
Clermont Hotel
2022.10 - 2026.01
Food and Beverage, Team Member
Buddha Bar
2022.02 - 2022.09
Master of Science - MSc international Hospitality and tourism Management
Coventry University
2022.01 - 2024.09
Bachelor of Science - Hospitality And Tourism Management
Sun International Institute
2017.08 - 2020.08