Summary
Overview
Work history
Education
Skills
Timeline
Generic

Hannah Duke

Cwmbran,Torfaen

Summary

Friendly Deputy Manager committed to creating positive work environment through effective mentoring and coaching. Skilled in delegation and communication. Talented in leadership, staff development and training.

Overview

15
15
years of professional experience

Work history

Deputy manager

Warren James
Cwmbran
2013.03 - Current
  • Implemented effective staff training programmes for improved performance.
  • Conducted performance evaluations, enhancing individual employee development.
  • Coordinated with different departments, ensuring seamless communication flow.
  • Enforced company policies for a safe and productive work environment.
  • Collaborated with the manager to achieve organisational goals.
  • Addressed customer complaints promptly, improving customer satisfaction levels.
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.

Retail sales advisor

Card value
Newport
2011.06 - 2013.03
  • Stocked shelves to ensure product availability.
  • Enhanced in-store environment with regular cleaning and maintenance tasks.
  • Worked collaboratively with team members, improving overall store performance.
  • Conducted stock checks regularly and efficiently which ensured inventory levels were maintained adequately.
  • Followed company policies whilst handling transactions, promoting professionalism and adherence to rules.
  • Maintained high standards of visual merchandising to attract customers.

Education

GCSEs - GCSE's

Croesyceiliog comprehensive school
Cwmbran
2004-06

Skills

  • Leadership excellence
  • Product or service knowledge
  • Retail security awareness
  • Retail sales processing
  • Promotion of retail products
  • Retail staff rotas
  • Retail recruitment
  • Retail sales promotion
  • Retail customer service

Timeline

Deputy manager

Warren James
2013.03 - Current

Retail sales advisor

Card value
2011.06 - 2013.03

GCSEs - GCSE's

Croesyceiliog comprehensive school
Hannah Duke