Chanika cox
Bristol,Somerset
Summary
Accomplished professional with extensive expertise in decision-making, proactive communication, and data interpretation. Demonstrates proficiency in budgeting, employment law, and regulatory compliance. Proven leadership excellence in business development, staff recruitment, and team motivation. Skilled in staff coaching, development, and training with a strong focus on health and safety compliance. Adept at chairing staff meetings and overseeing budgetary responsibilities. Career goal: to leverage leadership skills to drive organisational success and foster a culture of continuous improvement.
Punctual Deputy Manager looking to obtain position where outstanding communication and problem-solving talents can be fully utilised. Positive, ambitious and motivational. Proven background in providing supervision and development opportunities to associates.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work history
Deputy manager
CentrePeace Homes LTD
Bristol, Somerset
09.2024 - Current
- Utilised strategic planning to drive business growth.
- Managed daily operations for smooth running of the office.
- Supervised team members for optimal task completion.
- Achieved higher productivity with rigorous time management strategies.
- Collaborated with the manager to achieve organisational goals.
- Facilitated staff meetings, leading to improved collaboration.
- Implemented effective staff training programmes for improved performance.
- Utilised advanced software tools to automate routine tasks, increasing productivity.
- Provided guidance to junior staff, fostering professional growth and development.
- Conducted performance evaluations, enhancing individual employee development.
- Assisted in budget management to control costs effectively.
- Conducted audits and risk assessments to achieve regulatory compliance.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Recruited and trained driven, dedicated team members, reducing staff turnover.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Monitored health and safety measures for guaranteed compliance.
- Oversaw facility maintenance and allocated needed resources to meet standards.
Drug and alcohol worker
Rocasa Consulting
Bristol, Somerset
06.2021 - 02.2025
- Referred clients to relevant support services leading to comprehensive care provision.
- Provided crisis intervention services to prevent relapses in patients' behaviour patterns.
- Developed coping strategies for patients which resulted in enhanced mental well-being during recovery process.
- Established trustful relationships with clients encouraging openness about addiction struggles.
- Strengthened community ties with regular outreach programmes.
- Built positive, productive client relationships for enhanced social support.
- Partnered with external support networks to deliver holistic client care.
Senior support worker
Creative independence
Bristol, Somerset
01.2023 - 12.2024
- Assisted clients with day-to-day tasks, promoting their independence and self-reliance.
- Managed challenging behaviours of clients, resulting in a safer environment.
- Fostered dignity and respect in all interactions with clients, enhancing their overall experience.
- Escorted clients on external trips or appointments ensuring they received required services.
- Maintained accurate records of client progress to ensure continuity of care.
- Responded promptly to emergencies, ensuring safety of all involved parties.
- Facilitated community involvement for clients, contributing to increased social skills.
- Led team meetings aimed at improving service delivery across organisation.
- Administered medication to safeguard health and wellbeing.
- Assisted patients with daily personal, hygiene and incontinence care.
- Helped patients to take medication as prescribed by medical professionals.
- Cooked healthy meals to uplift clients and meet dietary requirements.
- Reported on patients' health and mobility progress, maintaining excellent continuity of care.
Support worker
Safe Haven
Bristol, Somerset
12.2023 - 07.2024
- Developed nurturing relationships with residents, enhancing their sense of safety and belonging.
- Maintained a clean and safe environment for positive living conditions.
- Managed challenging behaviours professionally, maintaining peace within the residence.
- Assisted with daily routines, promoting independence among the young people.
- Coordinated with other team members for seamless provision of care services.
- Conducted group sessions for improved communication between residents.
- Documented care plans meticulously, contributing towards consistent care delivery.
- Responded promptly to emergencies, ensuring immediate attention to resident needs.
- Implemented behaviour management strategies to support positive development.
- Supported children with diverse emotional and behavioural difficulties, bridging gap to community resources and accommodations.
- Helped young people with acquiring confidence and skills to live independently.
- Extended emotional and practical support to young people for challenges encountered.
Education support worker
Monarch education
Bristol, Somerset
05.2021 - 07.2022
- Assisted students with special needs, fostering inclusive educational setting.
- Collaborated with teaching staff, contributing to curriculum development and planning.
- Facilitated parent-teacher conferences, enhancing communication lines between school and home.
- Developed individualised learning plans for improved academic performance.
- Provided after-school support to students struggling with specific subjects.
- Aided in student assessments for accurate tracking of progress.
- Supported classroom teacher to ensure smooth running of daily activities.
- Enhanced student engagement by facilitating interactive learning activities.
Support worker
Safehands
Bristol, Somerset
12.2020 - 12.2021
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Promoted physical activity through assistance with exercises improving overall health condition of the client.
- Assisted in maintaining a clean environment for improved client health.
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
- Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
- Offered practical daily living advice, including financial planning, housing support and legal guidance.
- Developed tailored action plans whilst prioritising pressing concerns.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Helped achieve patient independence through guided tasks and activities.
domiciliary Care coordinator
Angels Care Solutions
Bristol, Barking and Dagenham
03.2020 - 09.2020
- Ensured compliance with health and safety regulations, maintaining safe working environment.
- Communicated effectively with patients, improving understanding and satisfaction.
- Facilitated training sessions, enhancing staff competence and knowledge base.
- Prioritised tasks efficiently, managing time effectively.
- Coordinated care plans for improved patient outcomes.
- Implemented protocols to enhance team efficiency.
- Maintained detailed records, ensuring accurate documentation.
- Conducted risk assessments regularly, minimising potential hazards in the work setting.
- Collaborated with healthcare professionals for comprehensive patient treatment plans.
- Provided emotional support for increased patient comfort.
- Handled emergency situations calmly, ensuring the safety of all involved.
- Assessed patient needs to develop individualised care plans.
- Responded efficiently to day-to-day changes in care and support packages.
- Matched needed service of patients to suitably qualified and experienced care workers to provide high-quality service.
- Liaised with variety of healthcare professionals, social workers and case managers to deliver highest level of care to service users.
- Managed and monitored branch rostering requirements of individual care teams.
- Allocated suitable carer to customers and answered questions or concerns to alleviate stress or confusion.
- Worked with recruitment personnel to provide sufficient current and future staffing levels.
- Observed and respected patient dignity, privacy and independence to encourage communication
- Raised awareness of service by liaising and maintaining partnerships with local community organisations.
- Kept detailed, accurate records for well-maintained care continuity between support staff.
- Maintained confidential case documentation in line with data protection regulations.
- Used assessment findings to action necessary care plan adaptations.
- Attended regular training and supervision workshops for improved service user support.
- Liaised with families and caregivers to develop balanced rehabilitation programmes.
out of hours Coordinator
Thornbury Nursing Services
Bristol, Somerset
08.2019 - 03.2020
- Created detailed schedules to streamline work processes.
- Implemented risk management strategies to mitigate potential issues.
- Collaborated across departments for strategic planning purposes.
- Handled administrative tasks, freeing up time for senior staff members.
- Communicated clearly with shift supervisor about any discrepancies noticed in material supply, ensuring rapid resolution.
- Organised efficient work shifts, reducing employee fatigue and increasing productivity.
- Collaborated with team members for optimal work shift productivity.
- Led shift teams, fostering strong communication and collaboration skills.
Education
Diploma of Higher Education - Level 5 In Health and Social Care management
London School Of International Business
London 03.2023 - 11.2024
Skills
- Decision-Making competence
- Proactive communication
- Data interpretation and reporting
- Budgeting proficiency
- Time and task organisation
- Knowledge of employment law
- Knowledge of regulatory compliance
- Leadership excellence
- Business development
- Staff recruitment
- Team motivation
- Staff coaching
- Staff development
- Ability to train
- Recruitment
- Budget oversight
- Chairing staff meetings
- Health and Safety Compliance
- Leadership skills
- Team Leadership
- Equipment Maintenance
Affiliations
- Singing
- Dancing
- Trying different foods
- Watching movies
References
References available upon request.
Timeline
Deputy manager
CentrePeace Homes LTD
09.2024 - Current
Support worker
Safe Haven
12.2023 - 07.2024
Diploma of Higher Education - Level 5 In Health and Social Care management
London School Of International Business
03.2023 - 11.2024
Senior support worker
Creative independence
01.2023 - 12.2024
Drug and alcohol worker
Rocasa Consulting
06.2021 - 02.2025
Education support worker
Monarch education
05.2021 - 07.2022
Support worker
Safehands
12.2020 - 12.2021
domiciliary Care coordinator
Angels Care Solutions
03.2020 - 09.2020
out of hours Coordinator
Thornbury Nursing Services
08.2019 - 03.2020