Hannah Clarke
Stotfold,Herefordshire
Summary
I am skilled at fostering strong relationships and ensuring client satisfaction through effective communication and tailored solutions. I am committed to leveraging interpersonal skills to drive organisational success while maintaining a focus on enhancing my skills further, due to me being a quick learner. I deliver exceptional customer experiences and maintain smooth bar operations.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Bartender
One Circle
London, Greater London
2026.05 - Current
- Recommended drinks to customers, increasing overall sales.
- Communicated clearly with kitchen staff for seamless coordination of food orders.
- Checked identification of customers to ensure legal drinking age compliance.
- Resolved customer complaints promptly to maintain good relationships.
- Collaborated with team members to provide seamless service during busy periods.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Developed rapport with regular patrons fostering a loyal customer base.
- Created an inviting atmosphere through friendly interaction with customers.
- Served guests spirits, lagers and stouts at bar.
Library Assistant
Bedfordshire Libraries
Stotfold, Bedfordshire
2024.05 - 2026.04
- Coordinated inter-library loans smoothly, expanding resource availability for patrons.
- Organised special events and workshops, increasing community engagement.
- Answered queries from users efficiently, providing useful information.
- Provided exceptional customer service, enhancing customer loyalty.
- Helped users navigate the online catalogue effectively, aiding their search efforts.
- Fixed minor technical glitches with library computers promptly, minimising downtime.
- Processed new membership applications quickly for customer satisfaction.
- Developed strategies to improve customer service standards.
Education
GCSEs -
Hitchin Girls School
Hitchin, Hertfordshire 2022.09 - 2024.07
A-Levels - Psychology, Sociology, Criminology
Hitchin Girls School
Hitchin 2024.09 - 2026.06
Skills
- VIP customer handling
- Patience endurance
- People Management
- Calm demeanour
- Positive attitude
- Social perceptiveness
Timeline
Bartender
One Circle
2026.05 - Current
A-Levels - Psychology, Sociology, Criminology
Hitchin Girls School
2024.09 - 2026.06
Library Assistant
Bedfordshire Libraries
2024.05 - 2026.04
GCSEs -
Hitchin Girls School
2022.09 - 2024.07