Ann-marie Mccormack
Liverpool,Mersdside
Summary
Hardworking bar team member trained in mixology, beverage pairing and money handling. Works well alone or with team to handle high volume of customers. Works well in high tempo environments to manage demand and maintain standards.
Energetic Bartender with knack for creating memorable guest experiences and boosting sales. Managed busy shifts with grace, ensuring seamless service and happy customers. Skilled in crafting cocktails and maintaining welcoming atmosphere, contributing to repeat business and positive reviews.
Dependable [Job Title] consistently keeps bar clean, stocked and inviting for guests. Focused on customer satisfaction and encouraging repeat business. Knowledgeable about range of beverages and always ready to learn about new options.
Hard-working [Job Title] with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Customer-focused bar professional with conversational skills, drinks knowledge and dedication to guest safety. History of keeping bar profitable and fun place for customers.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
3
3
years of professional experience
Work history
Bartender
Medlock hotel
L41UB, Liverpool
2022.10 - Current
- Collaborated with team members to provide seamless service during busy periods.
- Provided excellent service to customers, resulting in repeat business.
- Communicated clearly with kitchen staff for seamless coordination of food orders.
- Promoted special events and offers effectively leading to increased footfall on those days.
- Recommended drinks to customers, increasing overall sales.
- Resolved customer complaints promptly to maintain good relationships.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Handled cash transactions securely minimising risk of theft or fraud.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Checked identification of customers to ensure legal drinking age compliance.
- Welcomed guests with friendly conversation and fun atmosphere.
- Completed end-of-day cleanup to reset bar for next day.
Barperson
Melrose Abby pub
Liverpool, Merseyside
2023.03 - 2025.03
I worked in Melrose Abby public house for 3 years I have good customer care I was key holder to open close I handle money doing tills order beer cleaning up
- Assisted in training new staff members, fostering a team-oriented atmosphere.
- Ensured excellent customer service by maintaining a welcoming and friendly environment.
Education
Hairdresser - Hairdresser
College Colwood Street
Liverpool07.1996
Skills
- vip customer handling
- Hygiene standards adherence
- Glassware cleaning
- Alcohol law familiarity
- Beverage serving techniques
- Bar equipment usage
- Beer pouring proficiency
- Understanding of licensing laws
- Sales persuasion
- Liquor storage understanding
- Night shift availability
- Customer engagement
- Calm demeanour
- Wine pairing knowledge
- Money handling
- Table service principles
- Knowledge of brewing processes
- Attention to presentation
- Draught system operation
- Non-Alcoholic beverage preparation
- Cross-Selling products
- Tap handle operation
- Strong memory retention
- Speed pouring technique
- Knowledge on draught systems
Languages
English
Beginner
A1
Timeline
Barperson
Melrose Abby pub
2023.03 - 2025.03
Bartender
Medlock hotel
2022.10 - Current
Hairdresser - Hairdresser
College Colwood Street