Summary
Overview
Work history
Education
Skills
Languages
Certificates
Additional Experience
Timeline
Generic
Firat Cetin

Firat Cetin

London

Summary

Goal-oriented marketing graduate with practical knowledge gained through academic study, freelance work, and running a personal online business. Strong interpersonal skills and a passion for effective communication enable me to build connections and support team success. Eager to take on new challenges, develop skills, and contribute to the growth of a forward-thinking organization through a hands-on and proactive approach.

Strong communicator with the ability to clearly convey ideas and build positive relationships. Willing and confident risk-taker who embraces challenges and new opportunities. Comfortable stepping outside of comfort zones to drive growth and innovation. Demonstrates resilience and adaptability when facing uncertainty, with a proactive approach to problem-solving.

Overview

7
7
years of professional experience
10
10
years of post-secondary education

Work history

Customer Assistant

Tesco
2021.10 - 2025.07
  • In my role as a Retail Assistant at Tesco, I delivered outstanding customer service by assisting patrons with their inquiries, providing product information, and ensuring a pleasant shopping experience.
  • I efficiently operated cash registers, processed transactions accurately, and maintained a tidy checkout area.
  • Additionally, I collaborated with colleagues to restock shelves, monitor inventory levels, and organize merchandise displays.
  • My commitment to upholding Tesco's standards for quality service and customer satisfaction contributed to the success of the store and enhanced its reputation as a trusted retail destination.

Customer Assistant

Select And Save
2019.07 - 2020.06
  • During my time as a Retail Assistant at Select and Save, I provided exceptional customer service by assisting shoppers, handling inquiries, and processing transactions efficiently.
  • I maintained neat and organized store displays, ensuring products were well-stocked and visually appealing.
  • Additionally, I monitored inventory levels, assisted with restocking shelves, and contributed to overall store cleanliness.
  • My dedication to creating a positive shopping experience for customers helped drive sales and uphold the reputation of Select and Save as a preferred retail destination.

Accountant Assistant

A&Z Accountants
2018.07 - 2018.12

I am a detail-oriented and motivated Accounting Assistant who gained practical knowledge of financial principles and accounting procedures through work experience. Familiar with using accounting software and spreadsheets to assist in preparing financial documents such as invoices and reports. During my work experience, I supported tasks like reconciling accounts and managing invoices while focusing on accuracy in data entry. With good organizational skills and effective communication, I work well with team members and clients. I am eager to contribute to an accounting team and continue developing my skills in finance and accounting.

Education

Diploma of Higher Education - Business Management Marketing

Westminster University
2022.09 - 2025.04

Business - Level 3 Grade- DD

City And Islington
2019.09 - 2022.04

GCSEs -

Skinners Academy
London
2014.09 - 2019.06

Skills

  • Communication
  • Motivated
  • Teamwork
  • Problem Solving
  • Adaptability/Flexibility
  • Time Management
  • Technical Skills

Languages

English
Turkish
Kurdish

Certificates

  • Excel Essential Training
  • Microsoft 365 Certificate
  • IAB Digital Marketing And Media Foundations Certification

Additional Experience

Social Media Marketing – Figs and Grain 

  • Created and managed content specifically for Instagram to promote products and engage with followers.
  • Scheduled posts to maintain a consistent brand presence and grow the audience.
  • Monitored engagement metrics and adapted strategies to improve reach and interaction.
  • Responded to customer comments and messages to foster a positive online community.

Social Media Marketing – Tasty Treats 

  • Developed creative video content for TikTok to increase brand awareness and engagement.
  • Assisted in executing digital marketing campaigns aimed at boosting sales.
  • Used analytics tools to track performance and recommend improvements.
  • Engaged with followers to enhance customer experience and build loyalty.

Timeline

Diploma of Higher Education - Business Management Marketing

Westminster University
2022.09 - 2025.04

Customer Assistant

Tesco
2021.10 - 2025.07

Business - Level 3 Grade- DD

City And Islington
2019.09 - 2022.04

Customer Assistant

Select And Save
2019.07 - 2020.06

Accountant Assistant

A&Z Accountants
2018.07 - 2018.12

GCSEs -

Skinners Academy
2014.09 - 2019.06
Firat Cetin