STEVIAN ITOHAN OMOROGBOWMWAN
Usen Town Ovia LGA,Edo State
Summary
Dedicated professional with a strong foundation in church activitiesm customer service, conflict resolution, and project management. Demonstrates exceptional patience and tolerance, coupled with well-organised multitasking abilities. Proven track record as a team player and leader, excelling in communication and interpersonal skills. Committed to fostering teamwork and critical-thinking within dynamic environments.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work history
Customer Assistant
Samz Auto
LAGOS, Nigeria
2022.11 - Current
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
- Maintained a clean, organised workspace for the efficient operation of checkout area.
- Stocked shelves regularly for easy access to products by customers.
- Provided shopping advice based on customer needs fostering an engaging shopping experience.
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Collaborated efficiently with team members to maintain smooth store operations.
- Advised customers on availability, pricing and location of products.
- Maintained excellent client satisfaction by providing in-depth support.
Volunteering
Spirit And Life Bible Church
Usen Town, Nigeria
2019.03 - 2021.10
- Managed volunteering team
- Cultivated strong relationships with external to secure more volunteering opportunities.
- Identified process improvement opportunities to streamline volunteering services.
- Liaised closely with senior management for strategic planning of future volunteering campaigns.
- Caring for the children and organise activities for the chilren
- Demonstrated initiative by volunteering for additional responsibilities outside the primary job role.
- Liaised with other volunteering leaders to share best practices.
Education
Diploma of Higher Education - Business Administration
Edo State Polytechnic
Usen Town Nigeria 2020.09 - 2022.06
GCSEs - English, Mathematics,Agricultural Science, Civic Education, Government, Christian Religious Studies
Iyekogba Grammar School
Benin City 2015.09 - 2020.03
Skills
- Patience and Tolerance
- Team Player
- Customer Service
- Conflict Resolution
- Well-organised Multitasker
- Hard-working
- Teamwork
- Leadership
- Communication
- Project Management
- Critical-thinking
- Interpersonal communication
Languages
English
Advanced
Affiliations
- Hair Stylist, Singing, Reading, Cooking, Church
References
References available upon request.
Timeline
Customer Assistant
Samz Auto
2022.11 - Current
Diploma of Higher Education - Business Administration
Edo State Polytechnic
2020.09 - 2022.06
Volunteering
Spirit And Life Bible Church
2019.03 - 2021.10
GCSEs - English, Mathematics,Agricultural Science, Civic Education, Government, Christian Religious Studies
Iyekogba Grammar School
2015.09 - 2020.03