MOHAMED NASR
Leeds,England
Summary
Detail-oriented professional with a strong foundation in problem-solving, strategic planning, and communication excellence. Demonstrates exceptional adaptability, time management, and teamwork skills, complemented by a proven ability to deliver outstanding customer service and manage self-checkout operations effectively. Adept at receiving feedback constructively and maintaining a high standard of work ethic while ensuring attention to detail in all tasks. Committed to leveraging these competencies to drive organisational success and foster positive customer experiences.
Flexible Customer Assistant with professional experience delivering outstanding service within high-volume retail environment. Diligently processing deliveries, maintaining optimum stock levels and ensuring exceptional customer care at all times.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Customer assistant
N/A
Leeds, West Yorkshire
2024.01 - 2025.08
- Provided shopping advice based on customer needs fostering and engaging shopping experience.
- Improved customer relations by promptly addressing queries and concerns.
- Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
- Collaborated efficiently with team members to maintain smooth store operations.
- Increased sales through suggestive selling techniques.
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Assisted customers with product selection to ensure satisfaction.
- Ensured health and safety regulations complied within work premises at all times.
- Cross-sold related products at point of purchase boosting overall sales volumes.
- Provided excellent customer service to ensure repeat business.
Education
GCSEs - IT, English Language
Notre Dame Church of England
Leeds 2024.09 - 2025.07
Foundation Diploma - Business
Leeds City College Printworks campus
Leeds 2025.09 -
Skills
- Problem-solving
- Strategic Planning
- Team player
- Communication
- Time Management
- Adaptability
- Customer Service
- Attention to Detail
- Work Ethic
- Self-Checkout operation
- Feedback reception
- Communication excellence
Certification
I have certifications using Microsoft Products such as Word, Edexcel, Office and Teams and currently on the way to getting my drivers license.
Languages
Arabic
Fluent
English
Native
Timeline
Foundation Diploma - Business
Leeds City College Printworks campus
2025.09 -
GCSEs - IT, English Language
Notre Dame Church of England
2024.09 - 2025.07
Customer assistant
N/A
2024.01 - 2025.08