Matthew Adams
Birmingham
Summary
Motivated and adaptable professional with a diverse skill set in creative programs. Demonstrates punctuality and a strong commitment to achieving successful outcomes in all creative tasks. Excels in both independent and collaborative environments, quickly acquiring new skills to enhance team productivity. Hardworking and dedicated, with a continuous desire to expand creative expertise.
Overview
1
1
Certificate
13
13
years of professional experience
Work History
Customer Assistant
Marks and Spencer
11.2023 - 01.2024
- Regularly replenished shelves, till areas and displays with latest merchandise and signage.
- Processed cash and card payments during busy shopping periods, limiting customer wait times.
- Addressed customer service enquires quickly and accurately.
- Received and actioned feedback politely and professionally, going extra mile to deliver positive customer outcomes.
- Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements.
Creative Designer
Core Gaming
09.2021 - 03.2022
- Oversaw the production process for print and digital designs, guaranteeing top-notch quality and adherence to brand guidelines.
- Conducted market research to stay ahead of design trends, applying fresh ideas to projects for competitive advantage.
- Utilised advanced software skills in Adobe Creative Suite to produce high-quality graphics, layouts, and visual effects.
- Created user-friendly interface designs for mobile and web applications, improving customer engagement.
Trainee Sales Assistant
Vintage Gamer
04.2018 - 04.2018
- Adapted to various departments, gaining versatile experience and broadening skill set.
- Identified customer needs through effective questioning and listening skills.
- Received positive feedback from customers for exceptional service and attention to detail.
- Compiled daily sales reports, providing insights into performance and opportunities for improvement.
School Mentor
Bartley Green School
09.2014 - 07.2015
- Guiding and advising new pupils around the school.
- Dealing with any issues or problems they might have.
- Helping them find the correct classroom.
Trainee Teacher
Hawbush Primary School
04.2014 - 04.2014
- Assisting the Deputy Headteacher and class teachers with children in Nursery and Reception with their Maths and English.
- Facilitating a small reading group to assist them in learning to read words they found difficult.
School Librarian
Bartley Green School
09.2010 - 06.2013
- Checking in and checking out books, maintaining records of stock and pupils' records, and restocking bookshelves.
- Managed library resources, including books, digital media, and educational materials, to support curriculum needs.
Education
Certificate of Higher Education - IT Support and Cyber Security
Netcom Training
Birlingham2025
Microsoft digital edge - Microsoft digital Edge
Catch 22
Birmingham2023
Getting into employability - Getting into Employment
Street League
Birmingham2021
Get Started with Photography - Get started with Photography
King's Trust
Birmingham2021
BTEC Level 3 - IT Gaming and Creative design, Games Development, Web Design, Maintaining computer systems
Halesowen college
Birmingham2018
GCSEs - English Language, English Literature, Mathematics, Science, ICT, Art, Graphics
Bartley Green School
Birmingham2015
Skills
Typography
Communication
Creativity
Active listening
Team building
Researching
Data analysis
Communication skills
Willingness to learn
Knowledge of Photoshop, Adobe Illustrator, and After Effects
Analytical and critical thinking
MS Office Suite
Languages
English
Proficient
C2
Irish
Beginner
A1
Interests
- Gaming
- Reading
- Cooking
- Building Lego's
- Building and Painting Warhammer figures
- Swimming
- Going to Theme Parks
- Comics, Manga and Anime
Certification
I have a BTEC level 3 diploma and a Comp-TiA certificate
Timeline
Customer Assistant
Marks and Spencer
11.2023 - 01.2024
Creative Designer
Core Gaming
09.2021 - 03.2022
Trainee Sales Assistant
Vintage Gamer
04.2018 - 04.2018
School Mentor
Bartley Green School
09.2014 - 07.2015
Trainee Teacher
Hawbush Primary School
04.2014 - 04.2014
School Librarian
Bartley Green School
09.2010 - 06.2013
Certificate of Higher Education - IT Support and Cyber Security
Netcom Training
Microsoft digital edge - Microsoft digital Edge
Catch 22
Getting into employability - Getting into Employment
Street League
Get Started with Photography - Get started with Photography
King's Trust
BTEC Level 3 - IT Gaming and Creative design, Games Development, Web Design, Maintaining computer systems
Halesowen college
GCSEs - English Language, English Literature, Mathematics, Science, ICT, Art, Graphics
Bartley Green School
References
Available upon request.
Education
other
Websites, Portfolios and Profiles
https://www.behance.net/gallery/138636657/Matthew-Adams-Portfolio
References
Available upon request.
Education
other