Filip Goik
Corby,UK
Summary
Friendly and approachable, bringing strong communication and problem-solving skills suited for customer service environments. Demonstrates keen ability to listen and respond to customer needs, ensuring satisfaction and loyalty. Ready to drive positive customer experiences and contribute to success of a Customer Assistant role.
Overview
6
6
years of post-secondary education
2
2
years of professional experience
Work history
Customer Assistant
B&M
10.2024 - Current
- Provide friendly, efficient service on tills, shop floor, and stockroom, ensuring a positive experience for every customer.
- Resolved customer queries and complaints calmly and professionally.
- Collaborated efficiently with team members to maintain smooth store operations.
- Supported colleagues during busy periods, ensuring team met daily store targets.
- Restocked shelves and maintained store presentation, contributing to a welcoming shopping environment.
Education
Level 3 - Music Performance
Northampton College
Northampton 08.2025 - 08.2026
GCSEs -
Corby Technical School
Corby 08.2020 - 07.2025
Skills
- Customer service and till operation
- Teamwork and reliability
- Time management — balancing work, study, and regular performances
- Confident communicator, comfortable working with the public
- Stock replenishment and store presentation
- Bilingual — fluent in English and Polish
Affiliations
- Musician, regular gigging around Northamptonshire. Regularly goes to open mic nights at the ex-servicemen's club in Corby. Contributed to Corby's youth music club "Project M" throughout 2024 and 2025. Tech-savvy and knows his way around computer use.
Timeline
Level 3 - Music Performance
Northampton College
08.2025 - 08.2026
Customer Assistant
B&M
10.2024 - Current
GCSEs -
Corby Technical School
08.2020 - 07.2025