Dedicated professional with a strong foundation in customer service and communication, complemented by cash handling and till operation expertise. Demonstrates exceptional teamwork and collaboration abilities, ensuring punctuality and reliability in diverse environments. Proficient in stock management and merchandising, with basic IT and digital skills enhancing operational efficiency. Committed to leveraging skills for career advancement within dynamic retail settings.
Work history
Customer Assistant
Tesco
Delivered friendly, efficient service to customers in a busy retail environment.
Supported stock replenishment and merchandising to ensure shelves were fully stocked.
Handled transactions accurately and responsibly.
8 years
Dealt effectively with customer complaints, resolving issues professionally and amicably.
Collaborated efficiently with team members to maintain smooth store operations.
Assisted customers with product selection to ensure satisfaction.
Cross-sold related products at the point of purchase boosting overall sales volumes.
Cashier
Para Food and Wine
Greeted each customer warmly, creating a friendly shopping environment.
Handled returns and exchanges following company policies, resulting in satisfied customers.
Assisted customers with enquiries to enhance their shopping experience.
Trained new cashiers on store policies and procedures to maintain standards.
Cashier
News 2000
Sunderland & Hull
Processed customer purchases and supported day-to-day shop operations.
Coordinated with team members for smooth shift transitions.
Resolved customer complaints professionally leading to higher retention rates.
Used Point of Sale system efficiently, speeding up transactions.