Customer-focused retail professional with experience in self-checkout operations, product assistance, and accurate till management . Skilled in maintaining a clean and organised store environment while delivering excellent service that enhances customer satisfaction. Strong communicator and reliable team player with proven ability to adapt quickly, support colleagues, and contribute to efficient store operations in fast-paced environments.
Achievement: Recognised by management for consistently providing excellent customer service and helping to improve customer satisfaction scores.
Achievement: Completed all practical lab sessions with consistent accuracy and attention to detail, strengthening technical proficiency.
Achievement: Contributed to improved turnaround time for test results by maintaining accuracy and efficiency in daily lab operations.
Achievement: Supported the laboratory in maintaining >95% accuracy rate in diagnostic reporting during internship period.
Achievement: Performed tuberculosis diagnostics, gaining direct experience in infectious disease testing and contributing to accurate detection and reporting.
Achievement: Developed strong practical skills in microscopy and diagnostic slide preparation, contributing to accurate case reporting within short training period.