Emma Forsyth
Edinburgh,United Kingdom
Summary
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively.
Friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work history
Front of house team member
verdant leisure
Dunbar, East Lothian
05.2024 - Current
- Balanced the needs of multiple tables whilst maintaining top-quality customer service.
- Cooperated closely with other team members to meet and exceed guests' expectations.
- Checked guest satisfaction regularly, addressing any issues promptly.
- Coordinated seating arrangements for efficient restaurant management.
- Recommended menu items to guests, enhancing their dining experience.
- Delivered consistent professional service whilst handling multiple tasks simultaneously.
Education
Scottish Qualifications Certificate - highers
Dunbar Grammar school
Dunbar 08.2018 - 06.2024
Skills
- In-Person sales techniques
- Table cleaning proficiency
- Knowledge of allergen standards
- Cash handling
- Emergency procedures familiarity
- Table clearing
- Silverware shining
- Food hygiene control
- Positive attitude
- Meal plating
- Fire Safety
- Order taking
- Forward planning
Affiliations
- surfing
- paddle boarding
- swimming
- photography
Timeline
Front of house team member
verdant leisure
05.2024 - Current
Scottish Qualifications Certificate - highers
Dunbar Grammar school
08.2018 - 06.2024