Summary
Overview
Work history
Education
Skills
Affiliations
Certification
References
Timeline
Generic
Esme Brothers

Esme Brothers

Manchester

Summary

I am a dedicated professional with ample experience in sales persuasion and in-person sales techniques; complemented by a confident and welcoming demeanour. I take pride in my work, ensuring seamless interactions, transactions- ultimately resulting in customer satisfaction. I am proficient in complaint management and work hard to ensure customers feel attended and listened to. I always aim to be a confident and reassuring presence that customers feel able to trust.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Front of house team member

Layr Tiramisu
Manchester
2026.02 - Current
  • Delivering quality customer service in a busy environment
  • Handling card payments
  • Taking pride in the presentation of my work
  • Cleanliness and food hygiene

Retail assistant- Christmas Temp

OutsideIn
Manchester
2025.11 - 2025.12
  • Experience in fashion retail
  • Stock management
  • Handling cash and card payments

Front of house team member

Chez Burton
Baldock, Hertfordshire
2024.09 - 2025.09
  • Experience in a fine dining establishment
  • Demonstrated excellent service and attentiveness to customers
  • Working in an interdependent team

Sales assistant

Simmons Bakers
Letchworth Garden City, Hertfordshire
2023.07 - 2024.07
  • Working efficiently during busy periods
  • Training of new staff
  • Preparation of food
  • Upselling

Education

Bachelor of Science - Public Health

University of Manchester
Manchester
2025.09 -

A-Levels - Geography, Psychology and Physical Education

The Highfield School
Letchworth Garden City
2023.09 - 2025.06

EPQ -

The Highfield School
Letchworth Garden City
2023.09 - 2024.05

GCSEs -

The Highfield School
Letchworth Garden City
2021.09 - 2023.06

Skills

  • Knowledge of allergen standards
  • Sales persuasion
  • Complaint handling competence
  • Effective co-ordination
  • In-Person sales techniques
  • Payments processing accuracy
  • Welcoming demeanour
  • Professionalism and etiquette

Affiliations

  • I love hiking and everything outdoors (nice to escape to city sometimes!)
  • I've grown up in a fashion loving family and I have certainly inherited that

Certification

I have a qualification in Dance Leadership and used to teach and choreograph during my time in sixth form.

I have Level 2 Food Safety.

References

References available upon request.

Timeline

Front of house team member

Layr Tiramisu
2026.02 - Current

Retail assistant- Christmas Temp

OutsideIn
2025.11 - 2025.12

Bachelor of Science - Public Health

University of Manchester
2025.09 -

Front of house team member

Chez Burton
2024.09 - 2025.09

A-Levels - Geography, Psychology and Physical Education

The Highfield School
2023.09 - 2025.06

EPQ -

The Highfield School
2023.09 - 2024.05

Sales assistant

Simmons Bakers
2023.07 - 2024.07

GCSEs -

The Highfield School
2021.09 - 2023.06
Esme Brothers