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Associate principal engineer

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Dedicated and customer-focused professional with proven ability to deliver high-quality service and maintain strong customer satisfaction (98%). Skilled in resolving customer issues efficiently, supporting upselling to increase sales, and collaborating with team members in fast-paced environments. Experienced in adhering to food safety regulations, maintaining cleanliness, and assisting with inventory to ensure smooth operations.

Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background. Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills. Dynamic hospitality professional focused on delivering the highest standards customer service. Thinks critically with can-do attitude for successful restaurant operations. Friendly and enthusiastic Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results Dedicated Front of House Team Member offering first-class customer service. Creates enjoyable dining experiences to boost sales and reviews. Experienced in chain restaurant operations.

I am a dedicated and ambitious individual with a strong work ethic and natural ability to excel across diverse environments. Throughout my academic and professional journey, I have consistently demonstrated reliability, adaptability, and a genuine commitment to delivering excellence in every role I undertake.

My experience spans from creating impactful digital content for specialised audiences to thriving in fast-paced customer service environments, showcasing my versatility and ability to quickly master new skills. I possess strong analytical thinking developed through my A-Level IT studies, combined with practical problem-solving abilities gained through hands-on technical support experience.

As a multilingual communicator fluent in English and Polish, with developing skills in French and Arabic, I bring a global perspective and cultural awareness to everything I do. I am naturally curious, detail-oriented, and thrive under pressure while maintaining high standards of quality and professionalism. My ability to build genuine connections with people, whether customers, colleagues, or team members, reflects my empathetic and collaborative approach to work.

With a proven track record of exceeding expectations and taking initiative, I am now preparing to pursue a Bachelor of Science in Cyber Security and Computer Science at university, where I can channel my diverse skills and passion for technology into advanced study and future career opportunities in the cybersecurity field.

Customer service representative with proven ability to deliver clear and supportive communication in high-volume environments. Efficiently manages inquiries, resolves issues at first contact, and maintains accurate records while ensuring exceptional customer care. Committed to providing timely updates and fostering trust through respectful interactions, even in challenging situations. Reliable team player dedicated to enhancing customer experiences and building long-lasting relationships.

Aimee Kelly

Summary

Overview

Work history

Front of house team member

Sortation associate

Kitchen assistant/Carer

Bar staff member

Kitchen staff member

Education

GCSEs - 11 GCSE's

A-Levels - Law, Criminology, Psychology and EPQ

LLB - Law

Skills

References

Timeline

Front of house team member

Sortation associate

LLB - Law

Bar staff member

Kitchen assistant/Carer

A-Levels - Law, Criminology, Psychology and EPQ

Kitchen staff member

GCSEs - 11 GCSE's

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