Aimee Kelly
Reading,United Kingdom
Summary
Reliable and adaptable professional with strong customer service and communication skills. Experienced in cash handling, time management, and maintaining high standards of hygiene and safety. Skilled in teamwork, organisation, and providing compassionate care, with knowledge of food service regulations and allergen standards.
Overview
5
5
years of professional experience
Work history
Front of house team member
The Cunningman
Reading
01.2025 - Current
- Delivered high-quality customer service by managing reservations, walk-ins, and multiple tables efficiently.
- Built strong guest relationships through tailored recommendations and effective communication with staff.
- Supported team success by promoting offers, maintaining organisation, and handling transactions accurately.
Sortation associate
Amazon LTD
Reading
10.2024 - 12.2025
- Streamlined the processing system for faster package turnover rate.
- Followed safety guidelines strictly, reducing workplace incidents.
- Assisted in inventory control, ensuring accurate stock levels at all times.
- Reduced errors by carefully sorting and labelling packages.
Kitchen assistant/Carer
Bickham House
Manchester
11.2023 - 12.2024
- Assisted with food preparation and maintained high hygiene standards.
- Supported daily care routines with patience and compassion.
- Ensured a safe, clean, and organised environment for residents and staff.
Bar staff member
Vine Inn
Manchester
01.2024 - 10.2024
- Provided quick, friendly service while managing high volumes of customers.
- Accurately handled cash, card payments, and maintained stock levels.
- Supported a welcoming atmosphere by keeping the bar clean and organised.
Kitchen staff member
Wetherspoons
Manchester
06.2021 - 10.2023
- Managed time effectively during busy periods for optimal productivity.
- Ensured smooth service with effective communication skills.
- Followed health and safety guidelines, ensuring a safe work environment.
- Improved kitchen flow by maintaining a clean and organised workspace.
Education
GCSEs - 11 GCSE's
Broadoak School
Manchester 09.2016 - 06.2021
A-Levels - Law, Criminology, Psychology and EPQ
Future skills
Manchester 09.2022 - 06.2024
LLB - Law
University of Reading
Reading 09.2024 -
Skills
- Customer service & communication
- Teamwork & collaboration
- Cash handling & till operation
- Time management & multitasking
- Attention to detail & organisation
- Health, safety & hygiene awareness
- Adaptability in fast-paced environments
- Compassionate and patient care
- In-Person sales techniques
- Drink serving techniques
- Knowledge of allergen standards
- Host and Hostess experience
- Food service regulation compliance
References
References available upon request.
Timeline
Front of house team member
The Cunningman
01.2025 - Current
Sortation associate
Amazon LTD
10.2024 - 12.2025
LLB - Law
University of Reading
09.2024 -
Bar staff member
Vine Inn
01.2024 - 10.2024
Kitchen assistant/Carer
Bickham House
11.2023 - 12.2024
A-Levels - Law, Criminology, Psychology and EPQ
Future skills
09.2022 - 06.2024
Kitchen staff member
Wetherspoons
06.2021 - 10.2023
GCSEs - 11 GCSE's
Broadoak School
09.2016 - 06.2021