Summary
Overview
Work history
Education
Skills
Affiliations
Business & Management
Timeline
Generic

Scarlett Darlington

Blackpool,Lancashire

Summary

Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing a new, challenging position within fast-paced work environments. Holding a customer service and cash-handling background.

Overview

2
2
years of professional experience

Work history

Front of house team member

Hip Hop Chicken
Blackpool, Lancashire
12.2024 - 03.2025
  • Adapted swiftly to changing situations for uninterrupted service quality.
  • Established friendly relationship with regular diners, fostering a loyal client base.
  • Assisted guests with queries or requests for optimal guest experience.
  • Promoted special offers or events to increase awareness among customers.
  • Balanced the needs of multiple tables whilst maintaining top-quality customer service.
  • Coordinated seating arrangements for efficient restaurant management.

Babysitter

Self-employed
Blackpool, Lancashire
01.2023 - 11.2024
  • Fostered an environment conducive to learning with the provision of educational games.
  • Handled emergencies efficiently whilst maintaining composure leading to minimal disruption or distress.
  • Ensured child safety during indoor and outdoor activities for peace of mind of parents.
  • Received positive feedback from parents due to exceptional babysitting service provided consistently.

Retail sales associate

Silcocks Leisure
Blackpool, Lancashire
05.2024 - 09.2024
  • Facilitated smooth checkout process, reducing wait times for customers.
  • Dealt with returns, ensuring customer satisfaction.
  • Handled cash transactions.
  • Conducted inventory checks to ensure stock accuracy.
  • Operated till systems correctly, ensuring accurate transactions.

Kitchen staff member

Fish of the sea
Blackpool, Lancashire
05.2023 - 09.2024
  • Prepped ingredients prior to cooking for more efficient service times.
  • Improved kitchen flow by maintaining a clean and organised workspace.
  • Assisted chef in plating dishes beautifully for exceptional presentation.
  • Followed strict hygiene practices, providing a sanitary kitchen environment.
  • Multi-tasked efficiently to meet strict deadlines.

Education

GCSEs - Core Subjects

Millfield Performing Arts College
Blackpool
09/2019 - 06/2024

Skills

  • Up-Selling practices
  • Complaint handling competence
  • Sales persuasion
  • In-Person sales techniques
  • Payments processing accuracy
  • Welcoming demeanour
  • Tactfulness with difficult customers
  • Host and Hostess experience


Affiliations

  • Gym & Exercise
  • Cleaning & Organisation

Business & Management

Previously, a business & management T-LEVEL student, within this role I had the chance to explore multiple different methods of management and make an effort to understand all sides of management and employee's.

Timeline

Front of house team member

Hip Hop Chicken
12.2024 - 03.2025

Retail sales associate

Silcocks Leisure
05.2024 - 09.2024

Kitchen staff member

Fish of the sea
05.2023 - 09.2024

Babysitter

Self-employed
01.2023 - 11.2024

GCSEs - Core Subjects

Millfield Performing Arts College
09/2019 - 06/2024
Scarlett Darlington