Dwight Victoriano
London,ENG
Summary
History of achieving demanding delivery targets and maintaining high customer satisfaction with an open and clear communication style. Proficient in operating powered access equipment, updating computer systems and coordinating paperwork. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
2
2
years of professional experience
Work History
Transport Coordinator
HSS HIRE
07.2023 - Current
- Presenting company products to customers
- Helping customers by answering their enquiries
- Handled payments
- Entered information into computer database
- Monthly inventory and ordering.
- Training and awareness – teaching and raising awareness of access and privacy responsibilities.
- Applied effective time management techniques to meet tight deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Streamlined transport operations by implementing efficient route planning and scheduling techniques.
- Established strong relationships with clients, resulting in repeat business and positive feedback.
Customer Assistant
Vue Cinema
01.2023 - 07.2023
- Answering phone enquiries and taking bookings in advance
- Guide customers to their seats where necessary
- Provide information on performance start and finish times, films synopsis and film classification
- Restocked depleted items
- Monitor screens for piracy, picture & sound quality.
- Increased sales through upselling and cross-selling products to meet customer needs.
- Supported promotional events by setting up displays and engaging customers in product demonstrations.
- Built strong relationships with customers by providing personalized recommendations and attentive service.
Food and Beverage Server
Union Jack Club
07.2022 - 01.2023
- Increased repeat business by building rapport with customers through friendly conversation and personalized service recommendations.
- Checked on guests throughout meal to attend to needs and provide great service.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Contributed to team success by cross-training in multiple roles, ensuring seamless coverage during busy periods or staff absences.
- Inspected dishes and utensils for cleanliness.
Education
High School Diploma -
Heartlands High School
Station Rd, London N22 7SX07.2018
Skills
- Inventory Control
- Driver Scheduling
- Transportation Planning
- Computer-Based Inventory System
- Financial Oversight
- Recordkeeping and File Management
- Timesheet Processing
- POS Software
- Computer Skills
- Negotiation
Languages
English
Portuguese
Hobbies and Interests
- Team sports, especially football
- Photography
- Video editing
- Reading
- Gaming
- Working out in the gym
Timeline
Transport Coordinator
HSS HIRE
07.2023 - Current
Customer Assistant
Vue Cinema
01.2023 - 07.2023
Food and Beverage Server
Union Jack Club
07.2022 - 01.2023
High School Diploma -
Heartlands High School
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