Summary
Overview
Work history
Education
Skills
Languages
Hobbies and Experience
Timeline
Generic

Konstanty Napiorkowski

London,ENG

Summary

Dynamic professional with a strong foundation in retail operations and a proven track record of enhancing work flow and product management using creativity. Demonstrates exceptional communication excellence and influential networking skills, fostering robust and impactful customer relationships. Adept at data analysis, leveraging insights to drive business growth and optimise customer experiences.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work history

Store manager

Dal Fiorentino
London
09.2023 - Current
  • Directed stock management ensuring seamless availability of products across 4 store locations, thus developing strong relationships with suppliers and directly enhancing operational efficiency
  • Monitored sales performance regularly by analysing weekly financial receipts to track expenditures and adjust strategies as required
  • Designed personalised and dynamic weekly staff schedules, allocating various tasks across the team making the work schedule more organised and less tiresome
  • Increased staff productivity by providing comprehensive training programmes and resources aimed at assisting staff with their day-to-day tasks
  • Managed the brands social media pages, creating new video skit ideas and promoting the brands image via online giveaways and competitions thus increasing customer engagement
  • Coordinated hiring, recruitment and training strategies to build tight-knit and successful administrative teams
  • Thrived in a high-energy and high-pressure environment for a renowned Italian brand, expertly managing customer engagement and the creation of new products
  • Worked collaboratively with the team to conceptualize and implement innovative menu items, incorporating seasonal themes to create a vibrant and memorable food experience

Customer service intern

Tata Consultancy Services
London
03.2016 - 05.2016
  • Adhered strictly to regulatory guidelines whilst interacting with customers ensuring compliance at all times
  • Assisted in training new employees to uphold company standards and to make integration as smooth as possible
  • Utilised interpersonal skills, establishing rapport with diverse clientele
  • Enhanced customer satisfaction by resolving queries promptly and efficiently
  • Adapted quickly to new software systems enhancing efficiency in handling customer data
  • Worked on team projects aimed at improving overall workflow and staff efficiency

Education

A-Levels -

Cardinal Pole Sixth Form
London
09.2018 - 06.2020

Bachelor of Law (with Honours) - LLB (Hons) - Law

University of Bristol
Bristol
09.2020 - 06.2023

Skills

  • Product display creativity
  • Retail operations understanding
  • Communication excellence
  • Influential networking
  • Customer relationship building
  • Data analysis capability

Languages

English
Native
Polish
Native

Hobbies and Experience

Independent Music Projects – SoundCloud & Spotify

2022 - Present

  • Produced and released original music, amassing thousands of streams across multiple platforms
  • Managed and optimised SoundCloud and Spotify pages for myself and emerging musicians, including content strategy, playlist pitching, and fan engagement
  • Working alongside other artists - such as the renowned producer FRIENDZONE - developed my practical skills in music promotion, branding, and distribution whilst simultaneously expanding my creativity and passion for music production

Timeline

Store manager

Dal Fiorentino
09.2023 - Current

Bachelor of Law (with Honours) - LLB (Hons) - Law

University of Bristol
09.2020 - 06.2023

A-Levels -

Cardinal Pole Sixth Form
09.2018 - 06.2020

Customer service intern

Tata Consultancy Services
03.2016 - 05.2016

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Konstanty Napiorkowski