Dhruv Patel
London,Middlesex
Summary
Accomplished professional with expertise in financial reporting, customer relationship management, and data interpretation. Demonstrates effective communication skills to foster strong client relationships and deliver accurate financial insights. Committed to leveraging analytical abilities to drive business success and support organizational goals.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Customer and Trading Manager
Sainsbury's LTD
London
09.2022 - Current
- Managing day-to-day trading operations, ensuring smooth business processes and sale growth.
- Led a team to deliver exceptional customer service, increasing customer satisfaction and retention.
- Monitored and analyzed sales data to optimize product availability and pricing strategies.
- Improved trading operations efficiency through the implementation of advanced software tools.
- Recruit, train, and Mentor exceptional customer service agents and front-end staff, fostering a high-performing and motivated team.
Accounting intern
Aatmiya Group
Vadodara
01.2020 - 12.2020
- Managed high volume invoice processing, ensuring prompt payments to suppliers.
- Streamlined financial reporting procedures by developing efficient data entry methods.
- Supported tax preparations by organising required documentation, reducing time spent during filing period.
- Worked closely with other departments resolving account discrepancies promptly.
- Utilized advanced Excel skills for effective handling of large data sets.
Education
Msc Accounting and Finance - Accounting
University of the West of Scotland
London 06.2022 - 05.2023
Bachelor of Commerce - Accounting
Maharaja Sayajirao University of Baroda
Vadodara 05.2016 - 04.2018
Skills
- Time management and Multitasking
- Leadership and team Management
- Effective communication
- Microsoft excel expertise
Languages
English
Native
Hindi
Advanced
Gujarati
Native
Timeline
Customer and Trading Manager
Sainsbury's LTD
09.2022 - Current
Msc Accounting and Finance - Accounting
University of the West of Scotland
06.2022 - 05.2023
Accounting intern
Aatmiya Group
01.2020 - 12.2020
Bachelor of Commerce - Accounting
Maharaja Sayajirao University of Baroda
05.2016 - 04.2018
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