Hamid Mohajer Solimany
Richmond
Summary
Take on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Careful security professional with physical and verbal abilities to manage incidents and restore order. Focused on prevention first and control second, with care for health, safety and wellbeing of personnel. Trained in remote and direct monitoring techniques.
Overview
24
24
years of professional experience
Work history
Customer Trading Manager
Sainsbury's Local
London
2019.12 - Current
- Worked in Osiers Gate, Acton Gardens, Brentford & Chiswick stores during my time as a Customer Trading Manager.
- Leading CSAT, Running Shifts, Till Counts, Doing Cash, Leading Uber eats and Online Orders
Pizza maker
Pizza GOGO
London
2020.11 - 2022.06
- Handled phone and online orders to meet service targets.
- Worked with kitchen staff to streamline food preparation processes.
- Provided support to crew members through all facets of food preparation and delivery.
- Adhered to health and safety requirements for cleaning surfaces, cooking items and equipment.
General Assistant
Sainsbury's Super Market
London
2018.03 - 2019.12
- Worked in Chiswick & Richmond Super Stores during my time as a General Assistant.
- Stocking, helping customers, keeping the store and shelves clean and tidy, Code checking and managing waste and disposals.
Customer Team Leader
Cooperative
Chiswick
2018.11 - 2019.04
- Bakery, Hot food counter, coffee machine, stocking, cash management, helping customers, keeping the store and shelves clean and tidy.
Crew Trainer
McDonald's
Putney
2018.03 - 2018.09
- Cooking, stocking up, cleaning and tidying, up-skilling crew members, serving customers and cashing up.
Customer Assistant
Marks and Spencer
Barnes
2016.12 - 2018.03
- Being responsible for all aspect of customer service duties from dealing with customer enquiries in a polite and positive manner, cash handling, operating tills, stock taking, shelving, keeping the display units presentable, clean and tidy, breaking down deliveries, as well as any requested and related tasks.
Floor Manager
Molana Restaurant (Persian Cuisine)
London
2015.03 - 2016.12
- Helping and assisting with food preparation, managing staff, in charge of bookings, organising large parties, dealing with all aspects of customer service, ensuring food hygiene is in practise at all times, opening & closing and any other related tasks.
Sale Assistant / Customer services Assistant
Mother Bakery Group
Tehran/Iran
2012.10 - 2014.02
- All aspect of customer services with polite and professional manner, from cash handling, Packing and wrapping sale products, Stock take, keeping the shop clean and tidy and any other related Tasks.
Office Facility and Administrator
KT General Trading (Tubes & Tyres)
Dubai
2009.04 - 2012.10
- All aspect of running a smooth office from following up invoices, late payment, purchases, assembling exhibition stands and rails, Attended several international Exhibitions in Africa, Asia and Middle East.
Head Chef & Assistant Chef
Various restaurants in Tehran/Iran
2000.01 - 2009.03
- Making and preparing Persian Cuisine with excellent presentation, as well as supervising kitchen staff, ensuring food hygiene and health and safety is in place at all times.
Skills
- Problem-solving
- Time management
- Public relations
- Communication skills
- Leadership
- Multilingual
- Team building
- Safety and security
- CPR and First Aid
- Cost-controls
- Hiring and training
- Staff scheduling
- Decision making
- Employee management
Languages
English
Fluent
Persian
Native
Affiliations
- Sports (Football & Tennis)
- Watching Movies
- Spending quality time with loved ones
- Cooking & Baking
References
References available upon request.
Timeline
Pizza maker
Pizza GOGO
2020.11 - 2022.06
Customer Trading Manager
Sainsbury's Local
2019.12 - Current
Customer Team Leader
Cooperative
2018.11 - 2019.04
General Assistant
Sainsbury's Super Market
2018.03 - 2019.12
Crew Trainer
McDonald's
2018.03 - 2018.09
Customer Assistant
Marks and Spencer
2016.12 - 2018.03
Floor Manager
Molana Restaurant (Persian Cuisine)
2015.03 - 2016.12
Sale Assistant / Customer services Assistant
Mother Bakery Group
2012.10 - 2014.02
Office Facility and Administrator
KT General Trading (Tubes & Tyres)
2009.04 - 2012.10
Head Chef & Assistant Chef
Various restaurants in Tehran/Iran
2000.01 - 2009.03