Deborah Hampson
Newport,Mainland UK
Summary
Dynamic and results-driven professional with a strong foundation in retail industry knowledge and customer focus. Demonstrates expertise in sales target achievement, successful up-selling, and brand awareness promotion, complemented by proficiency in visual merchandising and stock rotation tactics. Adept at point of sale operation, price tagging, and time optimisation, showcasing initiative-taking abilities and a collaborative team player mindset. Committed to driving business success through strategic retail practices while fostering exceptional customer experiences.
Overview
18
18
years of professional experience
9
9
years of post-secondary education
Work history
Sales assistant
My local convienence stores LTD
Croesyceiliog, Torfaen County Borough
01.2017 - 04.2025
- Improved customer service by efficiently handling queries and complaints.
- Built strong relationships with regular customers for repeat business.
- Assisted customers with product selection for optimal satisfaction.
- Trained new staff members, fostering a supportive working environment.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Conducted daily inventory checks to manage stock levels accurately.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Ensured stock replenishment in a timely manner to maintain product availability.
Assistant manager
Staples
Newport, Gwent
12.2012 - 12.2016
- Implemented promotional strategies for increased footfall during holiday seasons.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Minimised inventory loss for improved profit margins.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Handled stock control duties diligently preventing overstocking or shortages.
- Assisted in recruitment process to build an effective workforce.
- Managed daily operations to ensure smooth running of the shop floor.
Sales assistant
Comet
Newport, Gwent
11.2006 - 12.2012
- Ensured stock replenishment in a timely manner to maintain product availability.
- Improved customer service by efficiently handling queries and complaints.
- Monitored trends in consumer behaviour with keen attention to detail.
- Assisted customers with product selection for optimal satisfaction.
- Managed till operations smoothly, reducing waiting time for customers.
- Offered personalised shopping advice to enhance customer experiences.
- Utilised excellent communication skills to provide detailed product information.
Education
Master of Arts - Stage Lighting/Sound
University of South Wales
Wales 09.2012 - 06.2016
GCSEs - Maths, English, Science, Art,
St Cenydds High School
Wales 09.1973 - 07.1978
Skills
- Successful up-selling
- Initiative taking
- Time optimisation
- Point of sale operation
- Visual merchandising
- Team player
- Brand awareness promotion
- Sales target achievement
- Price tagging
- Stock rotation tactics
- Customer focus
- Retail industry knowledge
References
References available upon request.
Timeline
Sales assistant
My local convienence stores LTD
01.2017 - 04.2025
Assistant manager
Staples
12.2012 - 12.2016
Master of Arts - Stage Lighting/Sound
University of South Wales
09.2012 - 06.2016
Sales assistant
Comet
11.2006 - 12.2012
GCSEs - Maths, English, Science, Art,
St Cenydds High School
09.1973 - 07.1978
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