Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Chloe Helon

Wolverhampton,West Midlands

Summary

Offering strong interpersonal skills and commitment to customer satisfaction. Knowledgeable about maintaining inventory, handling transactions, and providing exceptional service. I'm Ready to use and develop communication, teamwork, and problem-solving skills in a healthcare role.

I'm currently at University studying paramedic science and would like to add to my work experience by undergoing a new job which will help me strive towards my future Career in Para medicine

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work History

Sales assistant

Next Retail
Wolverhampton
07.2024 - Current
  • Improved customer service by efficiently handling queries and complaints.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Offered personalised shopping advice to enhance customer experiences.
  • Collaborated effectively with team members to meet sales targets.
  • Utilised excellent communication skills to provide detailed product information.

Dance teaching assistant

Sandras school of dance
Wolverhampton
11.2020 - Current
  • Assisted students individually or in groups, catering to their unique learning needs.
  • Collaborated with lead teacher to facilitate fun and enjoyable dance classes.
  • Engaged young people with passion and enthusiasm for different dancing styles.

Front of house team member

Greene king
Wolverhampton
04.2024 - 07.2024
  • Maintained high standards of customer service during peak times.
  • Handled complaints effectively, resulting in increased customer satisfaction.
  • Communicated effectively with kitchen staff to ensure timely delivery of meals.
  • Greeted guests warmly upon arrival, creating a welcoming atmosphere.

Sales assistant

Footasylum
Wolverhampton
11.2022 - 04.2024
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Utilised excellent communication skills to provide detailed product information.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Maintained knowledge of products and features to provide recommendations to customers.

Call handler and cashier

Oriental Chef
Wolverhampton
10.2022 - 11.2023
  • Managed online and telephone orders efficiently
  • Restocking and taking delivery notes
  • Effective customer service and cash handling skills

Glass collector

The Vine Inn
Wolverhampton
03.2022 - 02.2023
  • Maintained cleanliness of bar area by prompt collection and washing of glassware.
  • Assured customer satisfaction through timely service and resolution of complaints.
  • Improved atmosphere of establishment with regular upkeep and tidying tasks.
  • Enhanced safety in work environment by promptly clearing broken glassware.
  • Ensured proper hygiene standards were upheld with thorough cleaning practices.

Waitress

The Old Gate Inn
Wolverhampton
05.2021 - 03.2022
  • Improved customer satisfaction by providing efficient and friendly service.
  • Managed table settings for enhanced dining experience.
  • Utilised professional communication skills to resolve customer complaints.
  • Collaborated with kitchen staff to ensure order accuracy.
  • Showcased extensive knowledge of menu items, heightened customer decision making.

Education

A-Levels - Biology, Chemistry, Philosophy and ethics

Our Lady and st chads Catholic Academy
Wolverhampton
09.2022 - 06.2024

GCSEs -

Our Lady and st Chads Catholic Academy
Wolverhampton
09.2019 - 06.2022

Skills

  • Successful up-selling
  • Cash handling
  • Visual merchandising
  • Complaint handling
  • Customer Service
  • Confident communicator
  • Calm under pressure
  • Problem-solving
  • Team building

Affiliations

  • Ballet
  • Jewellery Making

Timeline

Sales assistant

Next Retail
07.2024 - Current

Front of house team member

Greene king
04.2024 - 07.2024

Sales assistant

Footasylum
11.2022 - 04.2024

Call handler and cashier

Oriental Chef
10.2022 - 11.2023

A-Levels - Biology, Chemistry, Philosophy and ethics

Our Lady and st chads Catholic Academy
09.2022 - 06.2024

Glass collector

The Vine Inn
03.2022 - 02.2023

Waitress

The Old Gate Inn
05.2021 - 03.2022

Dance teaching assistant

Sandras school of dance
11.2020 - Current

GCSEs -

Our Lady and st Chads Catholic Academy
09.2019 - 06.2022

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Chloe Helon