Chloe Helon
Wolverhampton,West Midlands
Summary
Offering strong interpersonal skills and commitment to customer satisfaction. Knowledgeable about maintaining inventory, handling transactions, and providing exceptional service. I'm Ready to use and develop communication, teamwork, and problem-solving skills in a healthcare role.
I'm currently at University studying paramedic science and would like to add to my work experience by undergoing a new job which will help me strive towards my future Career in Para medicine
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Sales assistant
Next Retail
Wolverhampton
2024.07 - Current
- Improved customer service by efficiently handling queries and complaints.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Offered personalised shopping advice to enhance customer experiences.
- Collaborated effectively with team members to meet sales targets.
- Utilised excellent communication skills to provide detailed product information.
Dance teaching assistant
Sandras school of dance
Wolverhampton
2020.11 - Current
- Assisted students individually or in groups, catering to their unique learning needs.
- Collaborated with lead teacher to facilitate fun and enjoyable dance classes.
- Engaged young people with passion and enthusiasm for different dancing styles.
Front of house team member
Greene king
Wolverhampton
2024.04 - 2024.07
- Maintained high standards of customer service during peak times.
- Handled complaints effectively, resulting in increased customer satisfaction.
- Communicated effectively with kitchen staff to ensure timely delivery of meals.
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
Sales assistant
Footasylum
Wolverhampton
2022.11 - 2024.04
- Ensured stock replenishment in a timely manner to maintain product availability.
- Utilised excellent communication skills to provide detailed product information.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Managed till operations smoothly, reducing waiting time for customers.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Maintained knowledge of products and features to provide recommendations to customers.
Call handler and cashier
Oriental Chef
Wolverhampton
2022.10 - 2023.11
- Managed online and telephone orders efficiently
- Restocking and taking delivery notes
- Effective customer service and cash handling skills
Glass collector
The Vine Inn
Wolverhampton
2022.03 - 2023.02
- Maintained cleanliness of bar area by prompt collection and washing of glassware.
- Assured customer satisfaction through timely service and resolution of complaints.
- Improved atmosphere of establishment with regular upkeep and tidying tasks.
- Enhanced safety in work environment by promptly clearing broken glassware.
- Ensured proper hygiene standards were upheld with thorough cleaning practices.
Waitress
The Old Gate Inn
Wolverhampton
2021.05 - 2022.03
- Improved customer satisfaction by providing efficient and friendly service.
- Managed table settings for enhanced dining experience.
- Utilised professional communication skills to resolve customer complaints.
- Collaborated with kitchen staff to ensure order accuracy.
- Showcased extensive knowledge of menu items, heightened customer decision making.
Education
A-Levels - Biology, Chemistry, Philosophy and ethics
Our Lady and st chads Catholic Academy
Wolverhampton 2022.09 - 2024.06
GCSEs -
Our Lady and st Chads Catholic Academy
Wolverhampton 2019.09 - 2022.06
Skills
- Successful up-selling
- Cash handling
- Visual merchandising
- Complaint handling
- Customer Service
- Confident communicator
- Calm under pressure
- Problem-solving
- Team building
Affiliations
- Ballet
- Jewellery Making
Timeline
Sales assistant
Next Retail
2024.07 - Current
Front of house team member
Greene king
2024.04 - 2024.07
Sales assistant
Footasylum
2022.11 - 2024.04
Call handler and cashier
Oriental Chef
2022.10 - 2023.11
A-Levels - Biology, Chemistry, Philosophy and ethics
Our Lady and st chads Catholic Academy
2022.09 - 2024.06
Glass collector
The Vine Inn
2022.03 - 2023.02
Waitress
The Old Gate Inn
2021.05 - 2022.03
Dance teaching assistant
Sandras school of dance
2020.11 - Current
GCSEs -
Our Lady and st Chads Catholic Academy
2019.09 - 2022.06