Brooke Jackson
Newtownabbey,Antrim
Summary
Offering strong organisational skills and proactive attitude. Knowledgeable about customer service and ready to use and develop communication, problem-solving, and time management skills in my role. Driven to deliver high-quality service and consistent results.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work history
Administrative officer
Northern Ireland Civil Service
Belfast, Antrim
2021.08 - Current
- Prioritize tasks for timely completion of projects.
- Use Microsoft Office Suite proficiently for smooth workflow management and document creation.
- Provide excellent customer service for improved client satisfaction.
- Handle confidential documents with utmost care; ensured data security at all times.
- Prepare monthly reports, account reconciliations and financial statements.
- Simplify complex information via clear, concise written communication skills; ease understanding across departments.
Finance Officer
Northern Health and Social Care Trust
Ballymena, Antrim
2019.05 - 2021.08
- Maintained high level of accuracy whilst processing payments for improved financial operation.
- Liaised with relevant parties using appropriate communication channels.
- Created and distributed invoices to customers.
- Filed physical and digital documents, prioritising accessibility and data accuracy.
- Carried out duties with strict compliance to company standards and policies.
- Established workflow processes and implemented modifications to improve administrative operations.
Store Colleague
Asda
Ballyclare, Antrim
2016.05 - 2019.09
- Ensured store cleanliness for a presentable and welcoming environment.
- Maintained accurate stock levels by performing regular inventory checks.
- Performed cash handling tasks to facilitate smooth transactions at the checkout.
- Collaborated effectively with team members to meet store targets.
- Provided excellent customer service.
- Participated actively in seasonal sale preparations providing an organised layout for customers.
Education
Bachelor of Science - Accounting
University Of Ulster
Jordanstown, Antrim and Newtownabbey 2017.09 - 2020.06
A-Levels - Accounting, Art & Biology
Ballyclare High School
Ballyclare 2015.09 - 2017.06
GCSEs - Maths, English, English Literature, German, Art, History, RS, Drama, Music & Biology
Ballyclare High School
Ballyclare 2013.09 - 2015.06
Skills
- Account reconciliation
- Well-organised
- Customer service
- Stock taking
- Results-orientated
- Superb time management
- Microsoft Excel
- Exceptional literacy and numeracy
Timeline
Administrative officer
Northern Ireland Civil Service
2021.08 - Current
Finance Officer
Northern Health and Social Care Trust
2019.05 - 2021.08
Bachelor of Science - Accounting
University Of Ulster
2017.09 - 2020.06
Store Colleague
Asda
2016.05 - 2019.09
A-Levels - Accounting, Art & Biology
Ballyclare High School
2015.09 - 2017.06
GCSEs - Maths, English, English Literature, German, Art, History, RS, Drama, Music & Biology
Ballyclare High School
2013.09 - 2015.06