Ayesha IQRAR
Manchester,greater manchester
Summary
Dynamic and customer-focused retail professional with proven success in delivering exceptional service, driving sales, and maintaining operational excellence in fast-paced environments
Overview
2
2
years of professional experience
Work history
Customer advisor
stussh designer studio
Manchester, greater manchester
11.2024 - Current
- Resolved customer complaints effectively, maintaining brand reputation.
- Collaborated closely with colleagues to resolve complex customer issues swiftly.
- Ensured smooth store operations by coordinating with the team effectively.
- Cultivated strong relationships with customers to drive engagement.
- Maintained high-level product knowledge for accurate advice and recommendations.
- Achieved higher customer retention through consistent follow-ups and updates.
Store helper
madina store manchester
Manchester, greater manchester
08.2024 - 10.2024
- Ensured store cleanliness by regularly sweeping, mopping and dusting.
- Helped resolve customer complaints tactfully, boosting overall satisfaction levels.
- Assisted customers in finding desired products for improved shopping experience.
Sales assistant
j.j junaid jamshed by Janan
Manchester, greater manchester
06.2024 - 09.2024
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Conducted daily inventory checks to manage stock levels accurately.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Utilised excellent communication skills to provide detailed product information.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
Retail merchandiser
CSD store pakistan
lahore, pakistan
01.2023 - 01.2024
- Enhanced customer shopping experience through strategic store layout changes.
- Secured increased sales with effective visual merchandising techniques.
- Ensured consistent brand image throughout the store by maintaining uniformity in product presentation.
- Coordinated with sales team to optimise product placement and increase visibility.
Education
Doctor of ditetics and nutritional sciences - Nutritionist
university of Lahore
pakistan 01.2018 - 06.2023
master in health services management - health services management
Uiversity of Chester
Chester, Cheshire 05.2024 -
Skills
- Patience under pressure
- Basic accountancy
- Multitasking capability
- Social media monitoring
- Customer service metrics interpretation
- Sales acumen
- Product knowledge
Languages
English,urdu
Beginner
Timeline
Customer advisor
stussh designer studio
11.2024 - Current
Store helper
madina store manchester
08.2024 - 10.2024
Sales assistant
j.j junaid jamshed by Janan
06.2024 - 09.2024
master in health services management - health services management
Uiversity of Chester
05.2024 -
Retail merchandiser
CSD store pakistan
01.2023 - 01.2024
Doctor of ditetics and nutritional sciences - Nutritionist
university of Lahore
01.2018 - 06.2023