Caden Mera
Cheltenham,Gloucestershire
Summary
Offering strong communication and problem-solving abilities, with friendly and approachable demeanour. Knowledgeable about providing exceptional customer service and building positive relationships. Ready to use and develop skills in active listening, conflict resolution, and customer engagement in [Desired Position] role.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work history
Customer advisor
Boots UK
Bristol
10.2023 - Current
- Delivered personalised service to each client, fostering trust and loyalty.
- Resolved customer complaints effectively, maintaining brand reputation.
- Conducted regular stock checks ensuring product availability for clients at all times.
- Assisted customers in product selection, resulting in increased sales.
- Collaborated closely with colleagues to resolve complex customer issues swiftly.
- Maintained high-level product knowledge for accurate advice and recommendations.
Education
A-Levels - Criminology, Law, Psychology
South Gloucestershire and Stroud College
Bristol, United Kingdom 09.2023 - 06.2025
Skills
- Multitasking capability
- Patience under pressure
- Team player
- Telephone support
- Complaint handling
Languages
Polish
Native
Accomplishments
Completed Bronze DofE
References
References available upon request.
Timeline
Customer advisor
Boots UK
10.2023 - Current
A-Levels - Criminology, Law, Psychology
South Gloucestershire and Stroud College
09.2023 - 06.2025