Dedicated professional with extensive experience in customer service and financial transactions handling. Demonstrates exceptional patience under pressure and resilience in stressful situations, ensuring efficient payment system operations and accurate cash handling. Skilled in returns and refund processes, with a strong ability to authorise refunds and manage data entry speedily. Known for positive language, empathy, and understanding, fostering strong interpersonal rapport with customers. Proactive team player with a keen sales acumen and multitasking capability, committed to enhancing customer satisfaction through proactive engagement.