Ashton Montague
Londonderry,Northern Ireland
Summary
I’m 20, ambitious, and the hardest-working person you’ll ever meet. I’m a quick learner with a strong work ethic and performance driven. The difficult is done immediately; the impossible takes a bit longer. Miracles by phone. A highly skilled professional well-versed in the hospitality industry with expertise in beer pouring, strong memory retention, and product inventorying. Demonstrates comprehensive knowledge of drink recipes and excels in maintaining composure under pressure. Proficient in social perceptiveness, money handling, and customer profiling, with a proven track record in cross-selling and upselling products. Adept at team coordination, waste reduction, and conflict resolution while building rapport with customers. Possesses extensive food hygiene and safety knowledge alongside food and beverage expertise. Experienced in marketing strategies including Facebook Ads, Google Ads, SEO, cold outreach, and website building. Committed to leveraging skills to enhance customer satisfaction and drive business growth.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Bartender
The Lodge Hotel
Coleraine, Londonderry
2025.08 - Current
- Cocktail expertise: Mastered classic and signature recipes, delivered with consistent excellence
- Revenue driver: Anticipated guest preferences, upsold premium pours, and maximised order value naturally
- High-volume leadership: Managed peak shifts with total control and calm, ensuring smooth operations
- Guest loyalty builder: Memorised preferences and personal details, creating strong, repeat-driven relationships
- Operational excellence: Maintained immaculate station standards, glassware, stock, and cash handling with absolute accuracy
- Conflict resolver: De-escalated issues instantly with empathy, preserving atmosphere and reputation
- Improved efficiency: Forecasted demand, minimised waste, and improved margins
Cafe worker
The Yellow Bird
Limavady, Londonderry
2023.09 - 2025.08
- Barista expertise: Perfected espresso, latte art, and pour-overs with consistent quality and minimal waste
- Loyalty builder: Knew regulars by name and drink, building trust and repeat business
- Problem solver: Handled complaints and turned tension into positive outcomes
- Teamwork: Worked effectively with colleagues to ensure efficiency during busy periods
- Managed over 100 Customers/Day
- Safety standards: Maintained strong knowledge of food health and hygiene standards
- Promoted daily specials to increase sales.
- Assisted in training new staff members, helping them acclimatise quickly to job demands.
Education
GCSEs -
Limavady Grammar School
LondonderrySVQ Level 3 - Business
North West Regional College, Limavady
Londonderry 2022.09 - 2024.07
Skills
- Beer pouring proficiency
- Product inventorying
- Knowledge of drink recipes
- Composure under pressure
- Money handling
- Customer Profiling
- Upselling, Down-selling and Cross-Selling products
- Conflict Resolution
- Rapport Building
- Food and Beverage Knowledge
- Marketing & Advertising
Certification
- Level 2 Food Hygiene & Safety
- Heverlee 6-Step Pour Draught Master Training
- Food Allergen Awareness
- 10X Marketing Certified
HOBBIES AND INTERESTS
I enjoy fitness, reading, and continuously developing new skills. I maintain an active lifestyle and value discipline and personal growth. I am particularly interested in leadership, communication, and professional development, and I am currently progressing through the PSNI recruitment process.
References
References available upon request.
Timeline
Bartender
The Lodge Hotel
2025.08 - Current
Cafe worker
The Yellow Bird
2023.09 - 2025.08
SVQ Level 3 - Business
North West Regional College, Limavady
2022.09 - 2024.07
GCSEs -
Limavady Grammar School