Summary
Overview
Work history
Education
Skills
Languages
Timeline
Barista

Ashley Wood

RHYL,Walse

Summary

Talented [Job Title] with expert team leadership, planning and organisational skills. Equips employees to independently handle issues and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Motivated Manager with excellent business acumen and broad experience across finance and operations roles. Highly adaptable and self-motivated leader with proven ability to manage diverse stakeholders. Offers strong analysis and innovation to identify solutions to challenging problems. Collaborative team player with excellent interpersonal, communication and conflict resolution skills. Administrative leader offering experience prioritising and delegating tasks to drive goal achievement. Expertise includes schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.

Overview

14
14
years of professional experience
7
7
years of post-secondary education

Work history

Manager

S V E Williams
Rhyl, Denbighshire
09.2012 - Current
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve Targets
  • Identified and drove improvements to optimise return on investment without adding risk or disruption to processes.
  • Reviewed production issues and implemented corrective action plans, enhancing operational efficiency.
  • Designed and implemented flexible solutions to aid business efficiency and drive process improvements.
  • Aided senior leadership by recommending corrective actions and improvements to company operations.
  • Created and implemented best practice policies and processes to aid operational performance.
  • Guided staff to bolster overall team performance, resilience and cohesion.

Bartender

Zubar
Rhyl, Denbighshire
02.2010 - 01.2023
  • Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
  • Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.

Education

GCSEs -

Blessed Edward Jones R.C. School
Denbighshire
09.2003 - 09.2008

BTEC Diploma Level 2 - Business

Blessed Edward Jones R.C. School
Denbighshire
06.2006 - 05.2008

Engineering Team Challenge - Engineering

Blessed Edward Jones R.C. School
Denbighshire
01.2008 - 06.2008

Skills

  • SMART goal setting
  • Coaching leadership
  • leadership
  • Excel proficiency
  • Technical Support

Languages

English
Native

Timeline

Manager

S V E Williams
09.2012 - Current

Bartender

Zubar
02.2010 - 01.2023

Engineering Team Challenge - Engineering

Blessed Edward Jones R.C. School
01.2008 - 06.2008

BTEC Diploma Level 2 - Business

Blessed Edward Jones R.C. School
06.2006 - 05.2008

GCSEs -

Blessed Edward Jones R.C. School
09.2003 - 09.2008
Ashley Wood